Is Hydrodog training always in person?

to a third party. | | Consideration for placement of | None | | financing (4) | |We will schedule Training as needed for new franchisees and you must complete the program at least 30-days before opening your HydroDog Business. We may make all or any portion of training on-line or video based instead of in person.

Training will be conducted by HydroDog corporate representatives or qualified contractors, including Leslie McInnis, who has been a franchisee since 2023 and has 3 years grooming experience. All trainers must possess demonstrated expertise in pet grooming and mobile grooming services; HydroDog operational standards and best practices; and franchise management and support systems.

Each trainer is carefully selected and must maintain current certification in their respective areas of expertise to ensure franchisees receive the highest quality training and support.

Some states and municipalities also may require separate training before permitting the business to open. You should check your state and local laws.

We may, in our sole discretion, provide additional training and support to franchisees and their staff through our continuous education program. While this program is designed to maintain high standards and adapt to evolving business needs, we reserve the right to modify or discontinue any aspect of the program at any time. Our training support includes access to our extensive e-learning platform featuring video

tutorials on practice methods, as well as comprehensive learning aids such as operational checklists, guides, and daily operational resources. Additionally, we offer regular interactive webinars featuring live sessions with our experienced staff covering advanced topics, complemented by personalized one-on-one coaching through scheduled calls and in-person meetings to ensure your success.

In addition to the Initial training, we offer a range of optional business development training modules to support franchisee growth and professional development. These courses are available at your discretion and are designed to enhance business acumen and leadership skills.

Additionally, we have partnered with Paragon School of Pet Grooming, a virtual training program that provides franchisees and their staff with access to professional grooming education. This resource is particularly recommended for franchisees and their staff who have limited or no grooming experience. While enrollment with Paragon is not required, franchisees who wish to enhance their grooming skills or provide additional training for their employees may find this program valuable. Please note that any costs associated with Paragon enrollment are the responsibility of the franchisee and are not included in Item 7 of this disclosure document.

We may require you and/or your previously trained owners to attend periodic refresher training courses at such times and locations that we designate. If we require you, and/or your previously trained owners to re-take or attend additional or extended initial training, it will be at your expense (Franchise Agreement- Section 7.3).

Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–30)