What standards of conduct are Hydrodog franchisees expected to adhere to in dealings with customers, suppliers, and the public?
Hydrodog Franchise · 2025 FDDAnswer from 2025 FDD Document
You will, in all dealings with customers, suppliers, us, and the public, adhere to the highest standards of honesty, integrity, fair dealing, and ethical conduct, as defined by us and as may be updated from time to time.
You agree to refrain from any business or advertising practice which may be injurious to our business and the goodwill associated with the HydroDog System, the Marks and other HydroDog Businesses.
Source: Item 23 — RECEIPTS (FDD pages 43–166)
What This Means (2025 FDD)
According to Hydrodog's 2025 Franchise Disclosure Document, franchisees are expected to maintain high ethical standards in all business dealings. Specifically, when interacting with customers, suppliers, Hydrodog itself, and the general public, franchisees must adhere to the highest standards of honesty, integrity, fair dealing, and ethical conduct. These standards are defined by Hydrodog and may be updated periodically.
This requirement means that Hydrodog franchisees must operate their businesses with transparency and fairness. They should avoid deceptive practices, honor commitments, and treat all parties with respect. This commitment to ethical conduct aims to protect the reputation and goodwill associated with the Hydrodog brand.
Furthermore, franchisees must avoid any business or advertising practices that could harm Hydrodog's business or its brand image. This includes refraining from misleading advertising, engaging in unfair competition, or any other actions that could negatively impact the Hydrodog System. By adhering to these standards, Hydrodog aims to ensure a consistent and positive experience for all stakeholders, which is crucial for maintaining customer loyalty and attracting new franchisees.