Is Hydrodog required to provide additional training and support through its continuous education program?

According to Hydrodog's 2025 Franchise Disclosure Document, Hydrodog is not obligated to provide additional training and support through its continuous education program. While Hydrodog may choose to offer additional training and support to franchisees and their staff through a continuous education program, the FDD states that this is at Hydrodog's "sole discretion." Hydrodog also reserves the right to modify or discontinue any aspect of this program at any time.

Hydrodog's training support includes access to an e-learning platform with video tutorials, operational checklists, guides, and daily operational resources. They also offer interactive webinars and personalized one-on-one coaching. In addition to the initial training, Hydrodog offers optional business development training modules to support franchisee growth and professional development.

However, Hydrodog may require franchisees and their trained owners to attend periodic refresher training courses. If Hydrodog requires additional training due to not meeting performance or compliance standards, or if a franchisee requests additional training that Hydrodog agrees to provide, the franchisee must pay Hydrodog's then-current fee for additional training, which will not exceed $500 per trainer per day of training, plus travel and living expenses for each trainer.