Does Hydrodog require franchisees to use specific software for business management?

• 5.7 Business Management System.

You are required to use and adhere to all of the rules and regulations, specifications and System Standards for the Computer System, mapping, business management, Purchase Order System, scheduling, cost control, and accounting system we designate from time-to-time (collectively, the "Business Management System").

You must utilize the Computer System, if any, which we may designate or approve, in the manner we approve in your utilization of the Business Management System.

You must use our standard supplier or vendor agreements and other agreements related to the Business Management System that we designate from time-to-time.

The Business Management System may or will incorporate and consist of such functions as we designate from time-totime, which may include a mandatory Purchase Order System and rules for participation and use of such Purchase Order System, if any, which we may designate (the "Purchase Order System").

• 11.8 Computer System. We may require that you acquire and use in developing and operating your HydroDog Business a Computer System consisting of the computer services, components,

equipment, computer hardware, telecommunications equipment or services, the software used in connection with the Business Management System and other operating or communications software we designate or approve for use by the HydroDog Businesses (collectively, the "Software") that we may periodically specify in the manner we designate (collectively, the "Computer System"). We may require you to obtain specified computer and communications hardware, equipment, components or Software and services (like DSL, Frac, T-1, Cable Modem or ISP) and may modify specifications for and components of the Computer System from time-to-time. We require you to acquire high speed internet capabilities (like DSL, Frac, T-1, Cable Modem or ISP), as well as mobile tablet and smart phone usage and access. Our and our designees' modifications and specifications for components, equipment, services and operating or communications of the Computer System may require you to incur cost to purchase, lease or license new or modified Software or computer or communications hardware, equipment, components or Software and to obtain service and support for the Computer System during the Term of this Agreement. You agree to incur such costs in connection with obtaining the computer hardware and Software comprising the Computer System (or additions or modifications) operating it in accordance with our System Standards and ensuring that it is compatible with, and capable of participation in and performing the functions we designate for the Business Management System and engaging in any form of e-commerce we designate or approve, as long as the Computer System we specify for use is the same Computer System that we or our affiliates then currently use in the HydroDog Businesses that we or they own and operate, or an alternative system that we approve in writing. The Computer System must be capable of connecting with our Computer System performing the functions we designate for the Business Management System, permitting us to review the results of your HydroDog Business's operations, and engaging in any ecommerce activities that we designate or approve. We also have the right to charge you a reasonable systems fee, as determined by us, for modifications of and enhancements made to any proprietary Software that we license to you and other maintenance and support services that we or our affiliates furnish to you related to the Computer System. From time-to-time, upon our notice to you, you must enter into the then current form of such Computer System or Software related agreements as we may designate. You must not use the Computer System for any purposes not authorized by us or our affiliates.

Source: Item 23 — RECEIPTS (FDD pages 43–166)