What is the range of the Customer Sales Center Fee for a Hydrodog franchise?
Hydrodog Franchise · 2025 FDDAnswer from 2025 FDD Document
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| Name of Fee(1) | Amount(4) | Due Date | Remarks |
|---|---|---|---|
| Technology Fee | A Technology Fee of $150 per month plus $99 per month for each HydroDog Vehicle | Payable on the 1st day of each calendar month | The Technology Fee includes, but is not limited to, website listing, data hosting, scheduler, customer relationship management (CRM), workflows, virtual assistant technology, and learning and development platforms. We reserve the right to modify, add, or remove technology services as business needs evolve, in our sole discretion, and you agree to comply with all such modifications and additions, including paying any associated increased fees. Fees may be payable to us or directly to vendors. |
| Additional HydroDog Vehicle Marketing Fee | $5,000 per HydroDog Vehicle | Upon demand | For each HydroDog Vehicle you acquire for use in the Territory, you must pay us an additional marketing fee of $5,000 for use in your Territory. |
| Paragon Training Fee | The then current fee, currently $999 per program | As incurred | Payable to our approved vendor if you elect to utilize our approved supplier for grooming training. |
| Transfer Fee | $20,000 per Territory sold plus any related broker fees | Payable upon approval of transfer. | If you sell your franchise to a prospect, we shall be entitled to a commission. The rate, terms, and conditions of this commission will be outlined in a separate agreement, and you will be required to pay this commission upon the transfer of the franchise (subject to state law). |
| Encroachment Fee | $1,000 for each instance | Upon demand | If you provide any services to customers in another franchisee's territory without permission you shall pay an encroachment fee of $500 to us and $500 to the franchisee who owns the territory. |
| Renewal Fee | $20,000 | At the time you sign the new franchise agreement | Payable if you qualify to renew your Franchise Agreement and choose to enter into a successor franchise agreement. |
| Customer Sales Center Fee | Currently $0 - $99 | If implemented, monthly | We may establish, at our discretion, a centralized call center and online booking system (the "Customer Sales Center") to process all orders for |
Source: Item 6 — OTHER FEES (FDD pages 12–16)
What This Means (2025 FDD)
According to Hydrodog's 2025 Franchise Disclosure Document, the Customer Sales Center Fee currently ranges from $0 to $99. This fee, if implemented, is charged monthly. Hydrodog may establish a centralized call center and online booking system, known as the "Customer Sales Center", at its discretion, to handle all orders for services or products.
This means that Hydrodog has the option to create a centralized system for processing customer orders. If they do, franchisees may be required to pay a monthly fee for using this service. The fee is not currently in place, as it can be $0, but if implemented, it will not exceed $99 per month.
It is important to note that the implementation of the Customer Sales Center and the associated fee are at Hydrodog's discretion. Prospective franchisees should inquire about the likelihood of this system being implemented and how it might affect their business operations and overall costs. Understanding the potential benefits and costs associated with the Customer Sales Center is crucial for making an informed investment decision.