To whom should a prospective Hydrodog franchisee report unauthorized financial performance representations, according to the FDD?
Hydrodog Franchise · 2025 FDDAnswer from 2025 FDD Document
Other than the preceding financial performance representation, we do not make any financial performance representations about a franchisee's future financial performance or the past financial performance of Company-owned or franchised outlets. We also do not authorize our employees or representatives to make any such representations whether orally or in writing. If you are purchasing an existing outlet, however, we may provide you with the actual records of that outlet. If you receive any other financial performance or projections of your future income, you should report it to the franchisor's management by contacting Ashby Green, Ashby@hydrodog.com, 8200 Seminole Blvd., Seminole, FL 33772 and (888) 668-8170, the Federal Trade Commission, and the appropriate state regulatory agency.
Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD pages 38–40)
What This Means (2025 FDD)
According to Hydrodog's 2025 Franchise Disclosure Document, if a prospective franchisee receives any financial performance representations or projections of future income beyond what is provided in Item 19, they should report it to several entities. These include Hydrodog's management, specifically by contacting Ashby Green at Ashby@hydrodog.com, or by calling (888) 668-8170, or writing to 8200 Seminole Blvd., Seminole, FL 33772.
In addition to reporting to Hydrodog's management, the franchisee should also report such unauthorized representations to the Federal Trade Commission (FTC). The FTC regulates franchise offerings and investigates misleading or unsubstantiated claims. Finally, the franchisee should report the representations to the appropriate state regulatory agency, as franchise regulations vary by state.
This requirement to report unauthorized financial performance representations is crucial for maintaining transparency and protecting prospective franchisees. Financial performance representations are a sensitive area in franchising, and franchisors are generally restricted to the specific claims made in Item 19 of the FDD. By reporting any deviations, a franchisee helps ensure that Hydrodog is held accountable for the information being disseminated and that other potential franchisees are not misled by unsubstantiated claims.