What is the process for Hydrodog to approve a new supplier?
Hydrodog Franchise · 2025 FDDAnswer from 2025 FDD Document
- (c) Changes to Approved Suppliers. If you wish to use any type, model, manufacturer or brand of materials, supplies or equipment, supplier, manufacturer or distributor of equipment, supplies or material, any service provider or any other brand, manufacturer, distributor or supplier of materials, supplies, services or equipment, which is not currently approved by us, you are required to: (i) notify us in writing; (ii) submit to us sufficient specifications, photographs, samples and/or other information requested by us concerning such type, model, brand, service, service provider and/or supplier, manufacturer or distributor.
We will then determine, within a reasonable time not to exceed thirty (30) calendar days, whether such type, model or brand, supplier, distributor, service provider or manufacturer complies with our specifications, and/or whether such supplier, manufacturer, distributor or service provider meets our criteria for approval.
We may from time-to-time prescribe procedures for the submission of requests for approval of types, models, brands, manufacturers, distributors, service providers or suppliers and obligations which approved manufacturers, distributors, service providers or suppliers must assume.
Under no circumstances are Franchisees permitted to offer for sale any item or order inventory from any suppliers or vendors that have not been expressly authorized by us.
We reserve the sole right, in our Business Judgment, to decide if any supplier, vendor or item is authorized and reserve the right to disapprove or refuse to approve any supplier, vendor or item.
Under no circumstances may you offer for sale any products or perform any services that we have not previously authorized.
Selling unauthorized products or ordering from unauthorized vendors is grounds for default and/or termination of this Agreement.
Source: Item 23 — RECEIPTS (FDD pages 43–166)
What This Means (2025 FDD)
According to Hydrodog's 2025 Franchise Disclosure Document, franchisees must get approval to use a supplier not already on the approved list. The franchisee must notify Hydrodog in writing and submit any specifications, photographs, samples, or information that Hydrodog requests about the potential supplier.
Hydrodog will then determine within 30 calendar days whether the supplier meets Hydrodog's criteria. Hydrodog may also prescribe procedures for submitting approval requests and the obligations that approved suppliers must meet. Hydrodog maintains the sole right to decide whether to authorize a supplier or item and can refuse approval at its discretion.
Franchisees cannot sell any items or order inventory from suppliers not expressly authorized by Hydrodog. Selling unauthorized products or ordering from unauthorized vendors can result in default or termination of the Franchise Agreement. This policy ensures that Hydrodog maintains quality control and uniformity across all franchise locations by carefully vetting and approving all suppliers.