What kind of post-opening assistance does HydroDog provide to franchisees?
Hydrodog Franchise · 2025 FDDAnswer from 2025 FDD Document
nchise Agreement, Section 16.2)
Post-Opening Obligations: During your operation of your HydroDog Business, we will:
- Advise you from time to time regarding the operation of your HydroDog Business based on reports you submit or inspections we make. In addition, we will provide guidance to you on standards,
specifications and operating procedures and methods utilized by the HydroDog Businesses; purchasing required equipment, signs, products, materials and supplies; inventory practices and purchasing practices; use of suppliers and approved products and supplies sales, pricing policies and the like; employee, and management training; and administrative, bookkeeping and accounting procedures This guidance will, at our discretion, be furnished in our Manual, bulletins or other written materials and/or during telephone consultations and/or consultations at the HydroDog Business or elsewhere. (Franchise Agreement, Section 7.5).
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- Loan you one copy of the Operations Manuals (or make the Manuals available on-line or via other electronic format), consisting of such materials (which may include audiotapes, videotapes, magnetic media, computer software and written materials) that we generally furnish to franchisees for use in operating HydroDog Businesses. The Manuals contain mandatory and suggested specifications, standards, operating procedures and rules ("System Standards") that we prescribe from time to time for operation of HydroDog Businesses and information relating to your other obligations under the Franchise Agreement and related agreements. (Franchise Agreement, Section 11.1).
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- Issue, modify and supplement System Standards for your HydroDog Business. These may establish minimum or maximum prices to the extent permitted by law. We may periodically modify System Standards, which may accommodate regional or local variations as we determine or to comply with applicable laws, rules and regulations, and these modifications may obligate you to invest additional capital in the HydroDog Business and/or incur higher operating costs. However, these modifications will not alter your fundamental status and rights under the Agreement. (Franchise Agreement, Section 11.3).
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Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–30)
What This Means (2025 FDD)
According to Hydrodog's 2025 Franchise Disclosure Document, after a franchisee's business is open, Hydrodog will provide advice regarding the business's operation based on submitted reports or inspections they conduct. This includes guidance on standards, specifications, and operating procedures.
Hydrodog also loans franchisees a copy of the Operations Manuals, which are also available online or via other electronic formats. These manuals contain mandatory and suggested specifications, standards, operating procedures, and rules that Hydrodog prescribes for the operation of Hydrodog businesses. The manuals also include information relating to the franchisee's other obligations under the Franchise Agreement and related agreements.
Hydrodog will also issue, modify, and supplement System Standards for the Hydrodog Business, which may establish minimum or maximum prices to the extent permitted by law. Hydrodog may periodically modify System Standards, which may accommodate regional or local variations as they determine or to comply with applicable laws, rules, and regulations. These modifications may obligate the franchisee to invest additional capital in the Hydrodog Business and/or incur higher operating costs. However, these modifications will not alter the franchisee's fundamental status and rights under the Agreement.
Hydrodog may also inspect and observe, photograph and videotape the operations of Hydrodog Businesses, remove samples of any products, materials, or supplies for testing and analysis, interview Hydrodog Businesses' customers and personnel, and inspect and copy any books, records, and documents relating to the operation of the franchisee's Hydrodog Business from time to time to assist the franchisee in complying with the Franchise Agreement and all System Standards. Hydrodog will also provide ongoing training.