What kind of information relating to my Hydrodog Business's operations can Hydrodog retrieve from my computer systems?
Hydrodog Franchise · 2025 FDDAnswer from 2025 FDD Document
Moreover, we have the right, as often as we deem appropriate (including on a daily basis), to access all computer registers and other Computer Systems that you are required to maintain in connection with the operation of your HydroDog Business and to retrieve all information relating to your HydroDog Business's operations.
Source: Item 23 — RECEIPTS (FDD pages 43–166)
What This Means (2025 FDD)
According to Hydrodog's 2025 Franchise Disclosure Document, Hydrodog has extensive rights to access and retrieve information from the computer systems you use to operate your Hydrodog Business. Hydrodog can access all computer registers and other computer systems that you are required to maintain. This access can occur as often as Hydrodog deems appropriate, potentially even on a daily basis. The purpose of this access is to retrieve all information relating to your Hydrodog Business's operations.
Hydrodog may require you to acquire and use a specific Computer System, including hardware, software, and telecommunications, that they designate or approve. You may also be required to obtain high-speed internet and utilize mobile tablets and smartphones. These systems must be compatible with Hydrodog's Business Management System, allowing them to review your business's operational results and engage in any e-commerce activities they approve. You are responsible for the costs associated with these computer systems and ensuring they meet Hydrodog's standards.
Hydrodog also has the right to charge you a reasonable systems fee for modifications, enhancements, maintenance, and support services related to the proprietary software they license to you. You must not use the Computer System for any purposes not authorized by Hydrodog or its affiliates. This level of access and control is typical in franchising, allowing the franchisor to monitor compliance with system standards and protect the brand. However, it also means franchisees must be prepared to invest in and maintain the technology infrastructure required by Hydrodog.