If a prospective franchisee receives any financial performance information or projections of future income not included in the Hydrodog FDD, what action should they take?
Hydrodog Franchise · 2025 FDDAnswer from 2025 FDD Document
Other than the preceding financial performance representation, we do not make any financial performance representations about a franchisee's future financial performance or the past financial performance of Company-owned or franchised outlets. We also do not authorize our employees or representatives to make any such representations whether orally or in writing. If you are purchasing an existing outlet, however, we may provide you with the actual records of that outlet. If you receive any other financial performance or projections of your future income, you should report it to the franchisor's management by contacting Ashby Green, Ashby@hydrodog.com, 8200 Seminole Blvd., Seminole, FL 33772 and (888) 668-8170, the Federal Trade Commission, and the appropriate state regulatory agency.
Source: Item 19 — FINANCIAL PERFORMANCE REPRESENTATIONS (FDD pages 38–40)
What This Means (2025 FDD)
According to Hydrodog's 2025 Franchise Disclosure Document, franchisees should report to specific parties if they receive any financial performance information or projections of future income not included in the FDD. This is to ensure transparency and compliance with franchise regulations.
Specifically, if a prospective Hydrodog franchisee receives any financial performance information or projections of their future income that are not included in Item 19 of the FDD, they are advised to report it to Hydrodog's management. The FDD lists Ashby Green at Ashby@hydrodog.com, located at 8200 Seminole Blvd., Seminole, FL 33772, and reachable by phone at (888) 668-8170, as the contact person.
In addition to reporting to Hydrodog's management, the FDD also advises reporting such instances to the Federal Trade Commission and the appropriate state regulatory agency. This ensures that all parties are aware of any unauthorized financial representations, which helps protect potential franchisees from misleading information. This is a standard practice in franchising, as franchisors are legally restricted in what financial claims they can make outside of the formal FDD.