What is the Hydrodog franchisee's responsibility if they request and Hydrodog agrees to provide additional training?
Hydrodog Franchise · 2025 FDDAnswer from 2025 FDD Document
mer, you must purchase your Initial Tool Package from us (the "Initial Tools Fee"). If applicable, the Initial Tools Fee is due when you sign this Franchise Agreement and is nonrefundable and fully earned when paid.
- 6.6 Additional Training Fees. As part of the Franchise Fee, we provide the initial training. We may require additional training if you or your staff fail to meet our then-current performance or compliance standards. If we require or you request, and we agree to provide, additional training or assistance, which may be conducted on-site (in Territory), online, at our location, or at another location we designate, you must pay our then-current fee for additional training (the "Additional Training Fees") plus all travel and living expenses for each trainer (the "Training Expenses"), regardless of training location. Training Expenses include, without limitation, reasonable transportation, lodging, meals, and incidental expenses. For any training conducted at our location, you are responsible for all travel, lodging, meals, and incidental expenses incurred by you and your personnel in attending such training.
- 6.7 Grooming School. If you are not already a dog groomer, you must hire a lead groomer (who must be approved by us in writing) and successfully complete our designated online grooming training program prior to Initial Training. The cost of the online training program, including but not limited to registration fees, materials, equipment, travel and living expenses, shall be your sole responsibility.
Source: Item 23 — RECEIPTS (FDD pages 43–166)
What This Means (2025 FDD)
According to Hydrodog's 2025 Franchise Disclosure Document, if a franchisee requests additional training or assistance, and Hydrodog agrees to provide it, the franchisee is responsible for paying Hydrodog's then-current fee for additional training, referred to as the "Additional Training Fees." The franchisee must also cover all travel and living expenses for each trainer, known as the "Training Expenses," regardless of where the training takes place. These Training Expenses include transportation, lodging, meals, and incidental costs.
For training conducted at Hydrodog's location, the franchisee is responsible for all travel, lodging, meals, and incidental expenses incurred by the franchisee and their personnel attending the training. This means that franchisees need to budget not only for the direct training fees but also for all associated costs like transportation and accommodation for themselves and any staff members involved.
Additionally, if Hydrodog deems a franchisee's requests for additional or special training and guidance to be excessive, Hydrodog may charge the franchisee for the actual expenses incurred in connection with such training or guidance. These expenses can include per diem charges and travel and living expenses for Hydrodog's personnel. This policy serves as a safeguard for Hydrodog against excessive demands for support, ensuring that franchisees are judicious in their requests for additional assistance.