Is the Hydrodog franchisee required to use an approved supplier for scheduling grooming appointments?

According to Hydrodog's 2025 Franchise Disclosure Document, franchisees are required to use the franchisor's approved supplier for scheduling all grooming appointments. This requirement is outlined in the agreement, and franchisees must also pay a monthly scheduling fee, the amount of which will be communicated in advance of any changes.

This mandate ensures that Hydrodog maintains consistency and quality control over its scheduling processes across all franchise locations. By using a designated supplier, Hydrodog can implement standardized scheduling practices and potentially negotiate better rates or services due to the collective bargaining power of the entire franchise system.

For a prospective franchisee, this means they will not have the freedom to choose their own scheduling system or provider. While this may limit their autonomy, it also provides a streamlined approach to appointment management. It is important for potential franchisees to understand the costs associated with the scheduling fee and factor it into their financial projections. They should also inquire about the specific services provided by the approved supplier and any potential limitations or restrictions.

Furthermore, Hydrodog retains the right to modify the approved supplier list and the associated fees, so franchisees need to stay informed about any changes to these requirements. Failing to comply with the approved supplier mandate could result in a breach of the franchise agreement.