Are fees paid to vendors refundable for a Hydrodog franchise?

According to Hydrodog's 2025 Franchise Disclosure Document, the refundability of fees paid to vendors depends on the specific vendor's policies. The FDD states that all fees paid directly to Hydrodog or its affiliates are non-refundable under any circumstances once paid. This includes fees like the Royalty Fee, Marketing Fund Fee, Technology Fee, and others outlined in Item 6.

However, fees paid to external vendors or suppliers may be refundable, contingent upon the individual policies of those vendors and suppliers. This means that if a Hydrodog franchisee pays a fee to a third-party vendor for services or products, the ability to get a refund will depend on the agreement between the franchisee and that vendor.

Prospective Hydrodog franchisees should carefully review the terms and conditions of any agreements with vendors to understand their refund policies. It is essential to clarify these policies before making any payments to vendors to avoid potential financial losses. Franchisees should also document all payments made to vendors and keep records of any agreements or communications regarding refunds.