table_specific

Where in the Hydrodog FDD can I find information about review and evaluation?

Hydrodog Franchise · 2025 FDD

Answer from 2025 FDD Document

information relating to your HydroDog Business's operations.

  • 13.4 Copies of Reports. You agree to furnish us with a copy of all sales, income and other tax returns relating to your HydroDog Business, at our request. You will also send us copies of any sales or other reports sent to any landlord or governmental agency, at our request.

14. INSPECTIONS AND AUDITS

  • 14.1 Our Right to Inspect your HydroDog Business. To determine whether you and your HydroDog Business are complying with this Agreement and all System Standards, we and our designated agents have the exclusive right at any time during your regular business hours, and with or without prior notice to you:
    • (a) enter your HydroDog Business and/or the HydroDog Vehicle and have unlimited and unrestricted access to inspect your HydroDog Business and/or HydroDog Vehicle;
    • (b) observe, photograph and videotape the operations of your HydroDog Business for such consecutive or intermittent periods as we deem necessary;
      • (c) remove samples of any products, materials or supplies for testing and analysis;
      • (d) interview personnel and customers of your HydroDog Business; and
    • (e) inspect and copy any books, records, websites (or other forms of e-commerce) and documents relating to your operation of your HydroDog Business.

You agree to cooperate with us and/or our agents fully in connection with any such inspections, observations, photographing, videotaping, product removal and interviews. Any costs you incur due to an inspection will be your sole expense. If we exercise any of these rights, we will use our best efforts not to interfere unreasonably with your HydroDog Business's operation. Your failure to cooperate with us and our agents may result in termination of this Agreement and any other agreements you have with us as outlined in Article 14 of this Agreement. You agree to present to your customers such evaluation forms that we periodically prescribe and to participate and/or request your customers to participate in any surveys performed by us or on our behalf. You agree to correct or repair any unsatisfactory conditions we specify within 5 business days after receiving written notice from us, unless a shorter time period is required due to health, safety, or regulatory requirements.

We shall notify you if in our judgment as a result of an inspection, your HydroDog Business's and/or HydroDog Vehicle's appearance, equipment, signs or decor does not meet the System Standards, and to provide written notification of what actions you must take to correct the deficiency(ies).

Source: Item 23 — RECEIPTS (FDD pages 43–166)

What This Means (2025 FDD)

According to Hydrodog's 2025 Franchise Disclosure Document, information regarding reviews and evaluations can be found in multiple sections. Specifically, Item 14.1 outlines Hydrodog's right to inspect a franchisee's business. This includes the right to observe, photograph, and videotape the operations of the HydroDog Business. Additionally, Hydrodog can interview personnel and customers.

This means that Hydrodog has the right to evaluate the business at any time during regular business hours, with or without prior notice. These inspections are intended to determine whether the franchisee is complying with the agreement and all System Standards. This allows Hydrodog to maintain quality control and consistency across all franchise locations.

Furthermore, Item 13.1 states that Hydrodog may require franchisees to use approved computer hardware and software to maintain sales data and other information. Hydrodog has real-time, continuous, and unrestricted access to all sales data, customer information, financial records, and other business information through the Computer System at all times. Also, according to Item 13.3, Hydrodog has the right to disclose data derived from such reports without identifying the franchisee or the location of their HydroDog Business.

Finally, Item 8e states that Hydrodog has the sole right and responsibility to respond to any reviews of HydroDog Businesses posted on Yelp, TripAdvisor, or any other similar Website, and franchisees shall not respond to any such reviews. This allows Hydrodog to manage its online reputation and ensure that all responses to customer reviews are consistent with the brand's messaging.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.