Where might Hydrodog conduct additional training or assistance?
Hydrodog Franchise · 2025 FDDAnswer from 2025 FDD Document
If we require (including if you or your staff do not meet our then-current performance or compliance standards) or you request, and we agree to provide, additional training or assistance, which may be conducted on-site (in your Territory), online, at our location, or at another location we designate, you must pay our then-current fee for additional training (the "Additional Training Fees") which will not exceed $500 per trainer per day of training, plus travel and living expenses for each trainer (the "Training Expenses"). (Franchise Agreement - Section 6.6)
Additionally, we have partnered with Paragon School of Pet Grooming, a virtual training program that provides franchisees and their staff with access to professional grooming education. This resource is particularly recommended for franchisees and their staff who have limited or no grooming experience. While enrollment with Paragon is not required, franchisees who wish to enhance their grooming skills or provide additional training for their employees may find this program valuable. Please note that any costs associated with Paragon enrollment are the responsibility of the franchisee and are not included in Item 7 of this disclosure document.
We may, in our sole discretion, provide additional training and support to franchisees and their staff through our continuous education program. While this program is designed to maintain high standards and adapt to evolving business needs, we reserve the right to modify or discontinue any aspect of the program at any time. Our training support includes access to our extensive e-learning platform featuring video tutorials on practice methods, as well as comprehensive learning aids such as operational checklists, guides, and daily operational resources. Additionally, we offer regular interactive webinars featuring live sessions with our experienced staff covering advanced topics, complemented by personalized one-on-one coaching through scheduled calls and in-person meetings to ensure your success.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 22–30)
What This Means (2025 FDD)
According to Hydrodog's 2025 Franchise Disclosure Document, additional training or assistance may be conducted on-site within the franchisee's territory, online, at Hydrodog's corporate location, or at another location designated by Hydrodog. This additional training or assistance may be required if the franchisee or their staff do not meet Hydrodog's performance or compliance standards, or if the franchisee requests it and Hydrodog agrees to provide it.
If Hydrodog requires or the franchisee requests additional training, the franchisee must pay Hydrodog's then-current fee for additional training, which will not exceed $500 per trainer per day of training. The franchisee is also responsible for covering the travel and living expenses for each trainer.
Hydrodog also offers a continuous education program to franchisees and their staff. This program is designed to maintain high standards and adapt to evolving business needs. It includes access to an e-learning platform with video tutorials, operational checklists, guides, and daily operational resources. Hydrodog also offers regular interactive webinars and personalized one-on-one coaching through scheduled calls and in-person meetings. Additionally, Hydrodog has partnered with Paragon School of Pet Grooming, a virtual training program, which is recommended for franchisees and their staff with limited or no grooming experience. The franchisee is responsible for any costs associated with Paragon enrollment.