Are client communication programs considered confidential information for a Hydrodog franchise?

According to Hydrodog's 2025 Franchise Disclosure Document, client communication programs are considered confidential information. Specifically, the FDD states that client communication programs, along with any data used or generated in connection with those programs, are included in the definition of confidential information. This means that Hydrodog franchisees are obligated to protect the confidentiality of these programs and data.

As a Hydrodog franchisee, you are restricted from using confidential information in any business or capacity other than operating your HydroDog Business. You must keep this information strictly confidential both during the term of the Franchise Agreement and indefinitely after its termination. This obligation extends to your owners, managers, employees, and independent contractors who have access to the confidential information, and they must also agree to these terms.

Unauthorized use or disclosure of confidential information, including client communication programs, can have serious consequences. The FDD emphasizes that such actions would constitute an unfair method of competition and may violate certain laws. Therefore, it is crucial for prospective Hydrodog franchisees to understand the scope of confidential information and the restrictions on its use to avoid potential legal and financial repercussions.