What were the net sales for the 16 full-time company-owned Hear Again America outlets?

According to Hear Again America's 2025 Franchise Disclosure Document, the net sales for the 16 full-time company-owned outlets totaled $8,534,312 during the fiscal year 2024. These outlets were open 5 days a week and managed by a manager, not the owners. It is important to note that the term 'Net Sales' is defined as the total revenues and receipts from the sale of all products and services, less returns, allowances, discounts, cancellations, and sales tax.

In addition to net sales, the FDD provides further financial details for these full-time company-owned outlets. The cost of goods sold (COGS) amounted to $1,858,215, resulting in a gross profit of $6,676,098. Operating expenses included rent ($643,653), payroll ($2,364,542), advertising and marketing ($867,522), and other operating expenses ($361,338). Factoring in a royalty fee of 5% of net sales ($426,716) and a technology fee ($96,000), the EBITDA (if franchised) was $1,820,327, with an adjusted margin of 21%.

Prospective franchisees should consider these figures as representative of company-owned operations. The FDD explicitly states that individual results may vary, and there is no guarantee that a franchisee will achieve the same level of financial performance. Hear Again America also notes that written substantiation to support the financial performance representation is available upon reasonable request. Franchisees should carefully review this data, consider their own market conditions and capabilities, and conduct thorough due diligence before making any investment decisions.