What is a 'Service Provider' in the context of Healthsource Chiropractic's software and business services?
Healthsource_Chiropractic Franchise · 2025 FDDAnswer from 2025 FDD Document
We may, at any time and from time to time, contract with one or more software providers, business service providers, or other third parties (individually, a "Service Provider") to develop, license, or otherwise provide to or for the use and benefit of you and other HealthSource Chiropractic Franchises certain software, software applications, and software maintenance and support services related to the Computer System that you must or may use in accordance with our instructions with respect to your Computer System. Any such agreement between us and a Service Provider (a "Master Service Agreement") may, but need not, address such matters as the types of products and services to be provided (or not to be provided) to you or for your benefit as a HealthSource Chiropractic Franchise, the manner and timing in which such products and services may be provided, software licensing issues and restrictions, the permitted or non-permitted uses of any product or service provided under the Master Service Agreement, and the provision and pricing of supplemental products or services available from or through the Service Provider. You acknowledge and agree that we may reasonably require you to sign a support or service agreement with us or a third party Service Provider setting forth, among other things, requirements relating to the installation of any such products or services, licensure of and/or the manner in which you may use any such products or services, payments and taxes, liability and indemnification of us and/or the Service Provider, confidential information and proprietary rights, suspension or termination of products or services provided thereunder, assignment of rights and delegation of duties thereunder, governing law and jurisdiction, pricing, and supplemental products and services available to or for the benefit of HealthSource Chiropractic Clinic Franchises (a "Service Agreement") that we may deem appropriate, and shall sign any such Service Agreement upon the earlier of signing this Agreement or promptly after receiving notice from us about
Source: Item 23 — Receipts (FDD pages 77–282)
What This Means (2025 FDD)
According to the 2025 FDD, Healthsource Chiropractic defines a 'Service Provider' as a third party that the company contracts with to provide software, business services, or other services related to the computer system used by Healthsource Chiropractic franchisees. These Service Providers may develop, license, or provide software, software applications, and software maintenance and support services.
Healthsource Chiropractic may enter into a Master Service Agreement with these providers, which outlines the types of products and services to be provided (or not provided) to franchisees, the manner and timing of these services, software licensing issues, permitted uses, and pricing for supplemental products or services.
As a Healthsource Chiropractic franchisee, you may be required to sign a Service Agreement with Healthsource Chiropractic or a third-party Service Provider. This agreement would cover aspects such as installation requirements, software licensing, payment terms, liability, confidentiality, and the terms for suspension or termination of services. The terms of this Service Agreement are incorporated into the Franchise Agreement, and a copy may be attached as an exhibit.