Who is responsible for hiring, training, scheduling, supervising and managing all administrative and office staff of the Clinic Management Business and the Clinic for a Healthsource Chiropractic?

According to the 2025 Healthsource Chiropractic Franchise Disclosure Document, the Management Company is responsible for hiring, training, scheduling, supervising, and managing all administrative and office staff of the Clinic Management Business and the Clinic. However, this excludes assigning and supervising staff for the provision of clinical services, which falls under the Licensed Provider's responsibilities. The Management Company also ensures that the Clinic Management Business and Clinic are adequately staffed.

This division of responsibility is crucial for Healthsource Chiropractic franchises operating under a management agreement, where a non-licensed entity (the Management Company) manages the business aspects of the clinic, while a licensed professional (the Licensed Provider) handles the clinical services. This structure is often used in states where non-licensed individuals are restricted from owning or operating chiropractic practices.

For a prospective Healthsource Chiropractic franchisee, understanding this distinction is essential. If you are operating a Clinic Management Business, you will be responsible for the administrative staff but not for the clinical staff. The Licensed Provider retains control over the clinical aspects of the practice. This arrangement requires clear communication and coordination between the Management Company and the Licensed Provider to ensure smooth operation of the clinic.

It's important to note that the Management Company also handles payroll, insurance, and fringe benefit plans for the Licensed Provider and their employees. This includes billing and collecting fees for clinical services, managing the clinic's finances, and handling advertising and marketing programs, subject to the Licensed Provider's confirmation of compliance with applicable laws. This comprehensive management approach allows the Licensed Provider to focus on patient care while the Management Company handles the business operations.