What responsibilities does a Healthsource Chiropractic franchisee have regarding the acquisition, operation, maintenance, and upgrading of their Computer System?

According to the 2025 Healthsource Chiropractic Franchise Disclosure Document, franchisees must fully implement the franchisor's computer system and software requirements, including the designated billing system. This is considered a crucial part of the franchisee's Clinic operation.

Healthsource Chiropractic retains the right to modify the System, which includes adding new components to services and products offered and equipment used by Clinic franchises. Franchisees are required to modify the operation of their franchise to comply with these changes at their own expense. This could potentially include upgrades or modifications to the computer system.

While the FDD excerpt specifies the importance of the computer system, it does not detail the specific responsibilities of the franchisee regarding the acquisition, operation, maintenance, and upgrading. A prospective franchisee should seek clarification from Healthsource Chiropractic regarding the specific requirements for the computer system, including initial costs, ongoing maintenance fees, software updates, and any technical support provided by the franchisor.