What are some of the requirements that might be included in a Service Agreement for Healthsource Chiropractic franchisees?
Healthsource_Chiropractic Franchise · 2025 FDDAnswer from 2025 FDD Document
vailable to or for the benefit of HealthSource Chiropractic Clinic Franchises (a "Service Agreement") that we may deem appropriate, and shall sign any such Service Agreement upon the earlier of signing this Agreement or promptly after receiving notice from us about
our requirement for your to sign the Service Agreement. The terms and conditions of any such Service Agreement are hereby incorporated herein by reference (the "Additional Terms and Conditions"). A copy of any such Service Agreement shall be attached to this Agreement as Exhibit 4.
- c. Your full implementation of our computer system and software requirements, including our designated billing system, is a crucial part of your Clinic's start-up and operation, and you and we agree that the Computer System requirements are a top priority. Accordingly, if you do not fully implement our designated Computer System, including required software (called "going live") within acceptable timeframes, you will be required to pay additional fees to us, as follows:
- o If you have not "gone live" within two (2) months after the conclusion of your initial training program, you will be required to pay a fee of $500.00 per month for each month thereafter, due and payable on the first (1st) day of each calendar month in such period with no pro-rations for partial months; and
- o If you have not "gone live" within six (6) months, the fee will be increased to $1,000.00 per month commencing within the sixth (6th) month after the conclusion of the initial training program.
Nothing in this paragraph shall prohibit us from exercising our rights and remedies under Section 15 or any other provision of this Agreement.
- HealthSource Chiropractic also requires you to maintain a dedicated high-speed internet service or connection or other communication means for remote access and information retrieval by us, as we may specify from time to time in the Operations Manual or other
Source: Item 23 — Receipts (FDD pages 77–282)
What This Means (2025 FDD)
According to Healthsource Chiropractic's 2025 Franchise Disclosure Document, franchisees may be required to sign a Service Agreement, the terms and conditions of which are incorporated by reference into the Franchise Agreement and attached as Exhibit 4.
One critical aspect of the Service Agreement pertains to the implementation of Healthsource Chiropractic's computer system and software, including a designated billing system. Franchisees must fully implement the designated Computer System, including required software, within acceptable timeframes. Failure to do so results in additional fees. Specifically, if a franchisee has not "gone live" within two months after the conclusion of their initial training program, they will be required to pay a fee of $500.00 per month. If the franchisee has not "gone live" within six months after training, the fee increases to $1,000.00 per month, commencing within the sixth month after the initial training program. These fees are due on the first day of each calendar month, without pro-rations for partial months.
Healthsource Chiropractic also mandates that franchisees maintain a dedicated high-speed internet service or connection, or other communication means, for remote access and information retrieval by Healthsource Chiropractic. However, Healthsource Chiropractic is not responsible or liable for any defects or deficiencies in the Computer System, its components, service providers, or any required third-party software, or the performance of any of the foregoing. Prospective franchisees should carefully review Exhibit 4, the Service Agreement, to fully understand their obligations and potential costs related to technology and support.