What is the process by which Healthsource Chiropractic discloses knowledge of procedures?
Healthsource_Chiropractic Franchise · 2025 FDDAnswer from 2025 FDD Document
do not sign a Franchise Agreement or I do not pay the entire remaining portion of the Initial Franchise Fee on or before the Deadline Date, I will not have the right to operate a HealthSource Chiropractic franchise in the Protected Territory or use any HealthSource marks, logos, information or materials, and HealthSource may grant all or any portion the Protected Territory to another person or entity.
- d. HealthSource's acceptance of the Deposit does not constitute the grant of any rights to me to operate a HealthSource chiropractic clinic or use HealthSource's marks, logos, information or materials in practice or otherwise, and that such rights may only be granted through a Franchise Agreement that has been duly executed by both me and HealthSource.
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- Non-Disclosure of Confidential Information. After I submit my Deposit, I further understand that HealthSource may disclose to me its confidential and proprietary information, including: (a) services and products offered and sold at HealthSource Chiropracticfranchises; (b) knowledge of sales and profit performance of any one or more HealthSource Chiropracticfranchises; (c) knowledge of sources of products sold at HealthSource Chiropracticfranchises, advertising and promotional programs, and image and decor; (d) methods, techniques, formats, specifications, procedures, information, systems, and knowledge of, and experience in, the development, operation, and franchising of HealthSource Chiropracticfranchises; and (e) the selection and methods of training employees, all of which may be disclosed verbally or visually via training programs, or in written form via HealthSource's Operations Manual, or otherwise (referred to as "Confidential Information" whether or not marked as such). I acknowledge and agree that HealthSource is the sole owner of the Confidential Information and that I and my employees, representatives and agents: (x) will not use the Confidential Information for any purpose other than the operation of a HealthSource franchise; (y) will maintain the absolute confidentiality of the Confidential Information; and (z) will not
make unauthorized copies of any portion of the Confidential Information, and will return to HealthSource all tangible materials and media containing Confidential Information, including all copies thereof, upon HealthSource's request. I agree that the foregoing restrictions will apply even if I do not enter into a Franchise Agreement with HealthSource or if this Acknowledgement is revoked or expires or terminates, but nothing contained herein shall prevent me from using information or knowledge that is publicly available.
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- Governing Law, Venue. This Acknowledgement will be governed by the laws of the State of Ohio, without giving effect to any choice or conflict of law provision or rule that would cause the application of the laws of any other jurisdiction.
Source: Item 23 — Receipts (FDD pages 77–282)
What This Means (2025 FDD)
According to the 2025 Healthsource Chiropractic FDD, Healthsource Chiropractic discloses its methods, techniques, formats, specifications, procedures, information, systems, and knowledge of development, operation, and franchising through various means. These include verbal or visual training programs, and in written form via HealthSource's Operations Manual. This information is considered "Confidential Information."
The Operations Manual contains mandatory and suggested specifications, programs, standards, and operating and management procedures that Healthsource Chiropractic prescribes for the franchise. The manual may include writings, drawings, photos, audio and video recordings, and/or other written or intangible materials, and may be made available through various means, including the internet. Healthsource Chiropractic may update the Operations Manual from time to time with replacement materials to reflect changes in specifications, standards, programs, operating procedures and other obligations.
A franchisee must keep their copy of the Operations Manual current and monitor the website, intranet, or extranet for any updates. Any password or other digital identification necessary to access the Operations Manual online is considered Confidential Information belonging to Healthsource Chiropractic. The franchisee cannot copy any part of the Operations Manual, allow it to be copied, disclose it to anyone without a need to know, or remove it from the franchise location without permission. If there is a dispute over the contents of the manual, Healthsource Chiropractic's master copy will control.
Prospective franchisees should understand that the Operations Manual is a critical resource for operating a Healthsource Chiropractic franchise. Franchisees are responsible for the day-to-day operation of the franchised business, and while the Operations Manual sets forth Healthsource Chiropractic's standards for the Franchise, the procedures utilized to implement those standards rest with the Franchisee. Franchisees must maintain the confidentiality of the information contained within the manual and adhere to any updates or changes made by Healthsource Chiropractic.