What obligation does the Management Company NOT have regarding patient generation for the Licensed Provider at a Healthsource Chiropractic franchise?
Healthsource_Chiropractic Franchise · 2025 FDDAnswer from 2025 FDD Document
- 7.4 MANAGEMENT COMPANY SHALL HAVE NO CONTROL OR DIRECTION OVER THE NUMBER, TYPE, OR RECIPIENT OF PATIENT REFERRALS MADE BY LICENSED PROVIDER AND NOTHING IN THIS AGREEMENT SHALL BE INTERPRETED AS DIRECTING OR INFLUENCING SUCH REFERRALS. NONE OF MANAGEMENT COMPANY'S SERVICES HEREUNDER SHALL CONSTITUTE OBLIGATIONS OF MANAGEMENT COMPANY TO GENERATE PATIENTS TO LICENSED PROVIDER.
Source: Item 23 — Receipts (FDD pages 77–282)
What This Means (2025 FDD)
According to the 2025 Healthsource Chiropractic Franchise Disclosure Document, the Management Company has no obligation to generate patients for the Licensed Provider. The agreement explicitly states that the services provided by the Management Company do not constitute a commitment to bring patients to the Licensed Provider's clinic.
This means that while the Management Company may offer administrative and support services, the responsibility for attracting and retaining patients falls primarily on the Licensed Provider. This is a crucial point for prospective franchisees to understand, as it highlights the importance of their own marketing and patient acquisition efforts.
This arrangement is not uncommon in the franchise industry, particularly in healthcare-related franchises where professional services are involved. The separation of management and clinical responsibilities allows licensed professionals to maintain control over patient care while benefiting from the franchisor's business systems and support. A prospective Healthsource Chiropractic franchisee should inquire about the specific marketing support and resources that Healthsource Chiropractic provides to help attract patients, as well as the strategies and best practices that successful franchisees have used to build their patient base.