Is Healthsource Chiropractic obligated to provide guidance and assistance during the term of the agreement?

According to Healthsource Chiropractic's 2025 Franchise Disclosure Document, Healthsource Chiropractic will disclose confidential information to franchisees in advising about site selection, providing initial training, providing access to the Operations Manual, and providing guidance and assistance under the Franchise Agreement. This indicates that Healthsource Chiropractic does provide guidance and assistance to franchisees during the term of the agreement.

However, Healthsource Chiropractic's obligation to perform under the agreement is contingent upon the franchisee's full compliance with all duties and obligations outlined in the agreement and the Operations Manual. If a franchisee is not in full compliance, Healthsource Chiropractic may, at its discretion, take actions such as denying access to the website or intranet, removing the franchise from the business locator page, or removing the franchise from lists for approved vendor discounts or national alliance programs.

Healthsource Chiropractic clarifies that withholding performance services due to a franchisee's non-compliance does not constitute a breach of the agreement. Furthermore, Healthsource Chiropractic's decision to withhold performance rather than terminate the agreement does not waive its right to terminate the agreement later for the same or any other default. This highlights the importance of franchisees adhering to the terms of the agreement to ensure they receive the full support and benefits of the Healthsource Chiropractic franchise system.