What items in the Healthsource Chiropractic Disclosure Document relate to initial and ongoing training obligations?
Healthsource_Chiropractic Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 11: Franchisor's Assistance, Advertising, Computer Systems, and Training]
Training Program
We will provide to you and your employees that we designate, our initial training program for HealthSource Chiropractic Clinic franchises, which includes self-directed virtual, and live classroom instruction. Self-directed training shall begin no later than 120 days before your Clinic opens for business. You must complete all initial training requirements no later than 30 days prior to opening your Clinic for business. You (if you are an individual) or your Principal Owners as defined in your Franchise Agreement (if you are a legal entity), your general manager (if we agree for you to have a general manager; see Item 15), and your employees that we designate must complete this initial training program to our satisfaction. If the designated individuals have not completed the initial training program within the stated timeframe, we may terminate your franchise or delay the opening of your Clinic until the training program has been satisfactorily completed by the designated individuals.
The initial training program includes virtual, self-directed and in-person instruction on Clinic operations. We plan to be flexible in scheduling training. The initial training program will be offered 4 to 6 times a year. There will be no tuition charge for these training programs for the persons we require to attend (see Item 6). You must pay any wages or compensation owed to all of your personnel who attend the training program. You may not employ any individual who does not complete our initial training program to our satisfaction.
The instructional materials used in the training program in the learning management systems consist of videos, documents, e-learning courses and conference calls related to the Operation of a Clinic. Our instructors for the initial training program are Anne Winters and Dr. Brady Schuyler.
Ms. Winters has over thirty-four (34) years of experience in training development and has provided training for us for over eight (8) years.
Dr. Schuyler has twenty-six (26) years of experience in the field of chiropractic and eighteen (18) years of experience in the ownership and operation of a HealthSource Chiropractic franchise and has provided training for us in such fields for over eight (8) years.
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Each general manager and successor general manager must attend and complete our initial training program for your franchise prior to commencing the role of General Manager (see Item 11).
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We will disclose the Confidential Information to you in the initial training program described in Item 11, the Operations Manual lent to you, and guidance furnished to you during the term of your franchise.
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Upon my submission of this Acknowledgement, my entire Deposit will be deemed earned by HealthSource for the processing of my application, for reserving the Protected Territory, providing initial training and disclosure of confidential information, and for services performed following approval of my application.
Source: Item 9 — Franchisee's Obligations (FDD pages 32–34)
What This Means (2025 FDD)
According to Healthsource Chiropractic's 2025 Franchise Disclosure Document, Item 11 and other sections outline the initial and ongoing training obligations for franchisees and their employees. Healthsource Chiropractic provides an initial training program that includes self-directed virtual and live classroom instruction. This training must begin no later than 120 days before the clinic opens and be completed 30 days prior to opening. The franchisee (if an individual) or the Principal Owners (if a legal entity), the general manager (if applicable), and designated employees must complete this program to Healthsource Chiropractic's satisfaction. Failure to complete the training can result in franchise termination or delayed opening.
The initial training covers clinic operations through videos, documents, e-learning courses, and conference calls. The instructors are Anne Winters and Dr. Brady Schuyler, who have extensive experience in training development and chiropractic, respectively. There is no tuition charge for required attendees, but franchisees must cover wages and compensation for their personnel during training. Furthermore, franchisees cannot employ individuals who have not satisfactorily completed the initial training program.
Additionally, Item 15 specifies that if a franchisee employs a general manager, that manager must also attend and complete the initial training program before starting their role. Item 14 notes that Healthsource Chiropractic will disclose confidential information, including methods of training employees, in the initial training program, the Operations Manual, and ongoing guidance. This confidential information remains proprietary, and franchisees only have the right to use it during the franchise term. Finally, the deposit paid by the franchisee is deemed earned by Healthsource Chiropractic for several reasons, including providing initial training.