factual

Is the HSWorx Service Agreement included as an exhibit to the Healthsource Chiropractic Franchise Agreement?

Healthsource_Chiropractic Franchise · 2025 FDD

Answer from 2025 FDD Document

b. Software. We may, at any time and from time to time, contract with one or more software providers, business service providers, or other third parties (individually, a "Service Provider") to develop, license, or otherwise provide to or for the use and benefit of you and other HealthSource Chiropractic Franchises certain software, software applications, and software maintenance and support services related to the Computer System that you must or may use in accordance with our instructions with respect to your Computer System. Any such agreement between us and a Service Provider (a "Master Service Agreement") may, but need not, address such matters as the types of products and services to be provided (or not to be provided) to you or for your benefit as a HealthSource Chiropractic Franchise, the manner and timing in which such products and services may be provided, software licensing issues and restrictions, the permitted or non-permitted uses of any product or service provided under the Master Service Agreement, and the provision and pricing of supplemental products or services available from or through the Service Provider. You acknowledge and agree that we may reasonably require you to sign a support or service agreement with us or a third party Service Provider setting forth, among other things, requirements relating to the installation of any such products or services, licensure of and/or the manner in which you may use any such products or services, payments and taxes, liability and indemnification of us and/or the Service Provider, confidential information and proprietary rights, suspension or termination of products or services provided thereunder, assignment of rights and delegation of duties thereunder, governing law and jurisdiction, pricing, and supplemental products and services available to or for the benefit of HealthSource Chiropractic Clinic Franchises (a "Service Agreement") that we may deem appropriate, and shall sign any such Service Agreement upon the earlier of signing this Agreement or promptly after receiving notice from us about our requirement for your to sign the Service Agreement. The terms and conditions of any such Service Agreement are hereby incorporated herein by reference (the "Additional Terms and Conditions"). A copy of any such Service Agreement shall be attached to this Agreement as Exhibit 4.

Source: Item 22 — Contracts (FDD page 77)

What This Means (2025 FDD)

According to the 2025 Healthsource Chiropractic FDD, the HSWorx Service Agreement is not explicitly mentioned. However, the FDD does state that Healthsource Chiropractic may contract with software providers to offer software and related services to franchisees. In such cases, Healthsource Chiropractic may require franchisees to sign a service agreement with the provider.

This service agreement would cover aspects like installation, licensing, payment terms, liability, confidentiality, termination, and governing law. The FDD indicates that a copy of any such service agreement should be attached to the Franchise Agreement as Exhibit 4.

While the FDD does not specifically name an "HSWorx Service Agreement", it outlines the general possibility of service agreements with third-party providers and their inclusion as exhibits. A prospective franchisee should confirm with Healthsource Chiropractic whether a service agreement with HSWorx or any other software provider is currently required and if so, request a copy of the agreement to review its terms and conditions.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.