How does HealthCore initiate payment collection from Healthsource Chiropractic customers?
Healthsource_Chiropractic Franchise · 2025 FDDAnswer from 2025 FDD Document
** HealthCore will be responsible for backup of Customer's data located on the servers generated pursuant to the HealthCore Business Services hereby provided. Customer is solely responsible for all backup of data and software of all type and description that are located on computer(s) located at Customer's office(s). Customer acknowledges and understands that HealthCore shall not be responsible in any fashion for loss of Customer data on computers located at Customer's office(s).
ARTICLE 3 — FEES; PAYMENT TERMS
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- APPLICATION AND USE FEE. As provided in Schedule "A", Customer shall pay any applications fees, user fees, including but not limited to the then current monthly fees, and taxes according to the schedule provided therein. Such payment shall be made by electronic funds transfer via an automatic clearing house draft to Customer's bank account initiated by HealthCore. HealthCore expressly reserves the right to make reasonable changes in its fees upon thirty
- (30) days' prior notice to Customer. All amounts payable to HealthCore under this Agreement shall be stated on an invoice in accordance with the terms and conditions set forth in this Article. HealthCore shall electronically invoice Customer as set forth in this Article prior to making an electronic transfer of funds from Customer to pay said invoice, as authorized by Customer on Schedule "B", the Checking Account Authorization, attached hereto and made a part hereof. In the event such an electronic transfer of funds shall fail, for any reason, a $35 service fee will be assessed and the account re-drafted within 5 banking days from the first draft.
If the draft fails a second time, a second service fee, in the amount of $50, will be due and owing by the Customer in addition to the outstanding invoice amount and prior service fee. Customer's access to the HealthCore Business Services may be immediately suspended without notice and access shall not be restored until all outstanding amounts due are paid in full. If the current monthly amount due is not paid in full within 10 calend
Source: Item 23 — Receipts (FDD pages 77–282)
What This Means (2025 FDD)
According to the 2025 Healthsource Chiropractic Franchise Disclosure Document, HealthCore collects payments from customers via electronic funds transfer through an automatic clearing house (ACH) draft from the customer's bank account. HealthCore will send an electronic invoice to the customer before initiating the electronic transfer of funds. This process is authorized by the customer via a Checking Account Authorization form (Schedule B). If an electronic transfer fails, a $35 service fee is assessed, and the account will be re-drafted within 5 banking days.
If the second draft fails, the customer will owe a $50 service fee in addition to the outstanding invoice amount and the initial service fee. The customer's access to HealthCore Business Services may be immediately suspended without notice until all outstanding amounts are paid. If the monthly amount due is not paid within 10 calendar days after the initial ACH draft, a late fee of $50 will be due in addition to other fees.
If a customer breaches the agreement due to non-payment or fails to remain a Healthsource Chiropractic franchisee in good standing, HealthCore may suspend service. To restart services after suspension, the customer must pay a restart fee of $100 for the first reactivation and $500 for subsequent reactivations. These fees and procedures are designed to ensure timely payments and to cover costs associated with failed payments or service interruptions.