What is a Healthsource Chiropractic franchisee required to do before hiring a General Manager?
Healthsource_Chiropractic Franchise · 2025 FDDAnswer from 2025 FDD Document
ssional Laws (including any new Professional Laws) that would cause your operation of the Franchise to be in violation of the Professional Laws, you will immediately inform us of the change and your proposed method to comply with the Professional Laws, including entering into a Management Agreement, if necessary.
10.7 Management and Personnel of the Franchise
a. Unless we approve your employment of a General Manager to operate the Franchise as provided in Paragraph 4, you must actively participate in the actual, on-site, day-today operation of the Franchise, and devote as much of your time as is reasonably necessary for the efficient operation of the Franchise. If you are not an individual, then at least one (1) Principal Owner, director, officer, or other employee of you whom we approve must comply with this requirement. If we agree that you may employ a General Manager, then the General Manager must fulfill this requirement.
b. Any General Manager must obtain all licenses and certifications required by law before assuming his or her responsibilities at the Franchise.
c. You must ensure that your employees and independent contractors of the Franchise have any licenses as may be required by law, and hold or are pursuing any licenses, certifications, and/or degrees required by law or by us in the Operations Manual, as updated from time to time.
d. You will be exclusively responsible for the terms of your employees' and independent contractors' employment and compensation, and for the proper training of your employees and independent contractors in the operation of the Franchise, all hiring, retention and firing decisions, and for all other employment practices utilized in the operation of the Franchise. You must notify and communicate clearly with your employees in all dealings (including, without limitation, your written and electronic correspondence, paychecks, and other materials) that Franchisee (and only Franchisee) is their employer and that HealthSource Chiropractic is not their employer.
e. You must establish any training programs for your employees and/or independent contractors that we may prescribe in writing from time to time. You are required to enroll in and maintain the human resources and payroll services provided by the vendor we designate for such services, including the payment of any fees and execution of any agreement required by such vendor.
Source: Item 23 — Receipts (FDD pages 77–282)
What This Means (2025 FDD)
According to Healthsource Chiropractic's 2025 Franchise Disclosure Document, if a franchisee wants to employ a General Manager to operate the franchise, they must first obtain approval from Healthsource Chiropractic. The General Manager must also obtain all licenses and certifications required by law before assuming their responsibilities at the franchise.
Additionally, the franchisee must ensure that the General Manager, along with all other employees, attends and satisfactorily completes Healthsource Chiropractic's initial training program. If Healthsource Chiropractic determines that the General Manager is unable to complete the training program satisfactorily, the franchisee is prohibited from hiring that person and must find a substitute who can complete the training. This initial training must be completed at least 30 days before the franchise opens for business.
These requirements ensure that the General Manager is qualified and adequately trained to manage the Healthsource Chiropractic franchise according to the franchisor's standards and legal requirements. This protects the brand's reputation and ensures consistent service quality across all franchise locations. Franchisees should carefully document their compliance with these requirements to avoid potential disputes or penalties.