What documents, besides the franchise agreement, contain standards and specifications that are essential to the operation of a Healthsource Chiropractic franchise?
Healthsource_Chiropractic Franchise · 2025 FDDAnswer from 2025 FDD Document
5.2 Operations Manual. The Operations Manual we lend to you will contain mandatory and suggested specifications, programs, standards, and operating and management procedures that we prescribe from time to time for your Franchise, as well as information relative to other obligations you have in the operation of the Franchise. The Operations Manual may be composed of or include writings, drawings, photos, audio recordings, video recordings, and/or other written or intangible materials. We may make all or part of the Manual available to you through various means, including the internet. All or any portion of a previously available Operations Manual may be superseded from time to time with replacement materials to reflect changes in the specifications, standards, programs, operating procedures and other obligations in operating the Franchise. You agree that you will monitor and access the Website (hereinafter defined), intranet, or extranet for any updates to the Operations Manual. Any password or other digital identification necessary to access the Operations Manual on a Website, intranet, or extranet will be deemed to be Confidential Information belonging to HealthSource Chiropractic, subject to Article 9 of this Agreement. You must keep your copy of the Operations Manual current, and if you and we have a dispute over the contents of the Manual, then our master copy of the Manual will control.
You agree that you will not at any time copy any part of the Operations Manual, permit it to be copied, disclose it to anyone not having a need to know its contents for purposes of operating your Franchise, or remove it from the Franchise location without our permission. If your copy of the Operations Manual is lost, destroyed, or significantly damaged, then you must obtain a replacement copy for us at our then-applicable charge.
Source: Item 23 — Receipts (FDD pages 77–282)
What This Means (2025 FDD)
According to Healthsource Chiropractic's 2025 Franchise Disclosure Document, the Operations Manual contains mandatory and suggested specifications, programs, standards, and operating and management procedures that Healthsource Chiropractic prescribes for the franchise. The Operations Manual provides information relative to the franchisee's obligations in the operation of the franchise.
The Operations Manual may include writings, drawings, photos, audio and video recordings, and/or other written or intangible materials. Healthsource Chiropractic may make all or part of the manual available through various means, including the internet. Healthsource Chiropractic may supersede any portion of a previously available Operations Manual with replacement materials to reflect changes in the specifications, standards, programs, operating procedures, and other obligations in operating the franchise.
The franchisee must keep their copy of the Operations Manual current. If there is a dispute over the contents of the manual, Healthsource Chiropractic's master copy of the manual will control. The franchisee agrees not to copy any part of the Operations Manual, permit it to be copied, disclose it to anyone not having a need to know its contents for purposes of operating the franchise, or remove it from the franchise location without Healthsource Chiropractic's permission. If the franchisee's copy of the Operations Manual is lost, destroyed, or significantly damaged, then they must obtain a replacement copy from Healthsource Chiropractic at the then-applicable charge.