What is the 'Computer System' that Healthsource Chiropractic requires franchisees to use?
Healthsource_Chiropractic Franchise · 2025 FDDAnswer from 2025 FDD Document
or your to sign the Service Agreement. The terms and conditions of any such Service Agreement are hereby incorporated herein by reference (the "Additional Terms and Conditions"). A copy of any such Service Agreement shall be attached to this Agreement as Exhibit 4.
- c. Your full implementation of our computer system and software requirements, including our designated billing system, is a crucial part of your Clinic's start-up and operation, and you and we agree that the Computer System requirements are a top priority. Accordingly, if you do not fully implement our designated Computer System, including required software (called "going live") within acceptable timeframes, you will be required to pay additional fees to us, as follows:
- o If you have not "gone live" within two (2) months after the conclusion of your initial training program, you will be required to pay a fee of $500.00 per month for each month thereafter, due and payable on the first (1st) day of each calendar month in such period with no pro-rations for partial months; and
- o If you have not "gone live" within six (6) months, the fee will be increased to $1,000.00 per month commencing within the sixth (6th) month after the conclusion of the initial training program.
Nothing in this paragraph shall prohibit us from exercising our rights and remedies under Section 15 or any other provision of this Agreement.
- HealthSource Chiropractic also requires you to maintain a dedicated high-speed internet service or connection or other communication means for remote access and information retrieval by us, as we may specify from time to time in the Operations Manual or other
Source: Item 23 — Receipts (FDD pages 77–282)
What This Means (2025 FDD)
According to the 2025 Healthsource Chiropractic Franchise Agreement, franchisees must fully implement the designated computer system, including the required software and billing system. Healthsource Chiropractic considers this a crucial part of the clinic's start-up and operation. Failure to fully implement the designated Computer System within acceptable timeframes results in additional fees.
Specifically, if a Healthsource Chiropractic franchisee has not "gone live" within two months after the conclusion of their initial training program, they will be required to pay a fee of $500 per month for each month thereafter. This fee is due on the first day of each calendar month, without pro-rations for partial months. If the franchisee has not "gone live" within six months after the conclusion of the initial training program, the fee increases to $1,000 per month, commencing within the sixth month.
Healthsource Chiropractic states it is not responsible or liable for any actual, alleged, or perceived defects or deficiencies in the Computer System, any components thereof, Service Provider(s), or any required third-party software, or the performance of any of the forgoing. Franchisees must also maintain a dedicated high-speed internet service or connection for remote access and information retrieval by Healthsource Chiropractic, as specified in the Operations Manual or in writing.