Based on the 2025 Healthsource Chiropractic Franchise Agreement, the document does not explicitly address whether arbitration proceedings can be conducted on a class-wide basis. Section 17.9 outlines the arbitration process, but it does not specify whether franchisees are permitted to participate in class-action arbitration against the franchisor. This lack of clarity could have significant implications for franchisees.

Without explicit language prohibiting or allowing class-wide arbitration, there is uncertainty about how disputes involving multiple franchisees will be handled. If class-wide arbitration is not permitted, franchisees with similar grievances may need to pursue individual arbitration claims, which can be more costly and time-consuming. Conversely, if class-wide arbitration is allowed, it could provide a more efficient and cost-effective way to resolve disputes affecting a large number of franchisees.

Prospective Healthsource Chiropractic franchisees should seek clarification from the franchisor regarding their policy on class-wide arbitration. Understanding the franchisor's stance on this issue is crucial for assessing the potential risks and costs associated with dispute resolution. It would be prudent to consult with an attorney to fully understand the implications of the arbitration clause and to determine the best course of action in case of a dispute with Healthsource Chiropractic.