Can Healthsource Chiropractic approve a single supplier for a specific product or service?
Healthsource_Chiropractic Franchise · 2025 FDDAnswer from 2025 FDD Document
b. Software. We may, at any time and from time to time, contract with one or more software providers, business service providers, or other third parties (individually, a "Service Provider") to develop, license, or otherwise provide to or for the use and benefit of you and other HealthSource Chiropractic Franchises certain software, software applications, and software maintenance and support services related to the Computer System that you must or may use in accordance with our instructions with respect to your Computer System. Any such agreement between us and a Service Provider (a "Master Service Agreement") may, but need not, address such matters as the types of products and services to be provided (or not to be provided) to you or for your benefit as a HealthSource Chiropractic Franchise, the manner and timing in which such products and services may be provided, software licensing issues and restrictions, the permitted or non-permitted uses of any product or service provided under the Master Service Agreement, and the provision and pricing of supplemental products or services available from or through the Service Provider. You acknowledge and agree that we may reasonably require you to sign a support or service agreement with us or a third party Service Provider setting forth, among other things, requirements relating to the installation of any such products or services, licensure of and/or the manner in which you may use any such products or services, payments and taxes, liability and indemnification of us and/or the Service Provider, confidential information and proprietary rights, suspension or termination of products or services provided thereunder, assignment of rights and delegation of duties thereunder, governing law and jurisdiction, pricing, and supplemental products and services available to or for the benefit of HealthSource Chiropractic Clinic Franchises (a "Service Agreement") that we may deem appropriate, and shall sign any such Service Agreement upon the earlier of signing this Agreement or promptly after receiving notice from us about
our requirement for your to sign the Service Agreement. The terms and conditions of any such Service Agreement are hereby incorporated herein by reference (the "Additional Terms and Conditions"). A copy of any such Service Agreement shall be attached to this Agreement as Exhibit 4.
Source: Item 23 — Receipts (FDD pages 77–282)
What This Means (2025 FDD)
According to the 2025 Healthsource Chiropractic Franchise Disclosure Document, Healthsource Chiropractic retains the right to contract with specific software providers, business service providers, or other third parties. These providers are designated to supply software, software applications, and related services for the computer systems franchisees are required or permitted to use.
These agreements between Healthsource Chiropractic and the service providers, known as Master Service Agreements, may outline the types of products and services to be provided (or not provided) to franchisees, the manner and timing of these provisions, software licensing issues, permitted uses, and the pricing of supplemental products or services. Franchisees may be required to sign a Service Agreement with Healthsource Chiropractic or a third-party provider, which includes terms related to installation, licensing, payment, liability, confidentiality, termination, governing law, pricing, and available supplemental products and services.
This means that Healthsource Chiropractic can mandate the use of specific software and service providers, impacting a franchisee's choice of vendors and potentially affecting their operational costs and procedures. Franchisees must adhere to these mandated systems and agreements, acknowledging Healthsource Chiropractic's authority in selecting and managing these service providers. Prospective franchisees should carefully review Exhibit 4, where these service agreements are attached, to fully understand the obligations and costs associated with these third-party services.