Is Healthsource Chiropractic allowed to modify the specifications and components of the required Computer System?
Healthsource_Chiropractic Franchise · 2025 FDDAnswer from 2025 FDD Document
HealthSource Chiropractic also requires you to maintain a dedicated high-speed internet service or connection or other communication means for remote access and information retrieval by us, as we may specify from time to time in the Operations Manual or otherwise in writing.
e. We are not responsible or liable for any actual, alleged, or perceived defects or deficiencies in the Computer System, any components thereof, Service Provider(s), or any required third-party software, or the performance of any of the forgoing.
5.3 Modifications to System. We will continually be reviewing and analyzing developments relative to the System, and based upon our evaluation of this information, may make changes in the System, including but not limited to adding new components to services and products offered and equipment used by Clinic franchises. Moreover, changes in, or interpretations of, laws regulating the services offered by HealthSource Chiropractic franchises may (a) require us to restructure our franchise program, (b) require your General Manager (if any) and employees to obtain additional licenses or certifications, (c) require you to retain or establish relationships with additional professionals and specialists in the chiropractic, physical therapy, and/or healthcare industries, and/or (d) require you to modify your ownership or organizational structure. You agree, at our request, to modify the operation of the Franchise to comply with all such changes, and to be solely responsible for all related costs.
Source: Item 23 — Receipts (FDD pages 77–282)
What This Means (2025 FDD)
According to Healthsource Chiropractic's 2025 Franchise Disclosure Document, Healthsource Chiropractic retains the right to make changes to the overall System, which would include the computer system. Specifically, Healthsource Chiropractic may add new components to services and products offered and equipment used by Clinic franchises.
Healthsource Chiropractic also requires franchisees to maintain a dedicated high-speed internet service or connection or other communication means for remote access and information retrieval by Healthsource Chiropractic, as they may specify from time to time in the Operations Manual or otherwise in writing. Franchisees are required to modify the operation of their franchise to comply with all such changes, and are solely responsible for all related costs.
Healthsource Chiropractic is not responsible or liable for any actual, alleged, or perceived defects or deficiencies in the Computer System, any components thereof, Service Provider(s), or any required third-party software, or the performance of any of the forgoing. This means that Healthsource Chiropractic can change the computer system, and the franchisee will bear the costs of those changes, but Healthsource Chiropractic is not liable for any issues with the computer system.