What staffing requirements are Hck Hot Chicken franchisees subject to when they own three or more restaurants?

According to Hck Hot Chicken's 2025 Franchise Disclosure Document, franchisees operating three or more restaurants face specific staffing requirements related to certified managers. Specifically, Hck Hot Chicken requires franchisees with obligations to open one or more restaurants to maintain at least one certified Restaurant Manager (RM) and one Training Manager (TM) on staff.

The RM can be the franchisee themselves, especially if the franchisee is an entity, in which case the Operating Principal can fulfill this role. Hck Hot Chicken does not charge a fee for the initial certification of the franchisee's first TM or RM. However, the franchisee is responsible for covering the costs associated with any additional certifications, re-certifications, or multiple certification attempts that may be needed. These certifications are also subject to Hck Hot Chicken's capacity and scheduling requirements.

While Hck Hot Chicken does not charge for the certification itself, franchisees must pay the On-Site Training Fee outlined in Item 5 for each new restaurant they open. This ensures that new locations have adequately trained staff from the outset. These staffing requirements are designed to maintain quality and consistency across all Hck Hot Chicken locations, particularly as a franchisee expands their operations.