What is the requirement regarding the Operating Principal's presence at the Franchised Restaurant for a Hck Hot Chicken franchise?
Hck_Hot_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
ost Facility, Franchisor has approved the location and facility identified on Attachment A to the Non- Traditional Addendum. Franchisee acknowledges and warrants that Franchisor's approval of the Location, and the Host Facility does not constitute a guarantee, recommendation, or endorsement of the Location or Host Facility and that the success of the Non-Traditional Restaurant to be operated at the Location within the Host Facility depends upon Franchisee's abilities as an independent businessperson."
- OPERATING PRINCIPAL. The definition of Operating Principal in Section 1.1 of the Franchise Agreement is hereby amended and restated as follows:
"a person, or such other individual hereafter designated by Franchisee, and accepted by Franchisor (and until subsequently disapproved by Franchisor), to serve as the prime representative in matters concerning the Franchisor's brand requirements under this Agreement. Operating Principals are Franchisee's designated employees who will complete the training required by Franchisor. They shall be full-time employees at the Premises but shall not be required to remain solely at the Franchised Restaurant."
- INITIAL TRAINING. Section 6.1.1 of the Franchise Agreement is hereby amended and restated as follows:
"Franchisor shall provide an Initial Training Program in the Franchisor's System and methods of operation (the "Initial Training Program") at the Franchisor's training facilities in Woodbridge, VA, or other location specified by Franchisor, for Franchisee (or if Franchisee is an Entity, Franchisee's Operating Principal) and up to three management persons selected by Franchisee.
Source: Item 22 — CONTRACTS (FDD pages 54–55)
What This Means (2025 FDD)
According to Hck Hot Chicken's 2025 Franchise Disclosure Document, the franchisee must ensure that the operation of the franchised restaurant is always under the direct control of the Operating Principal. The Operating Principal is the prime representative in matters concerning Hck Hot Chicken's brand requirements.
At all times that the franchised restaurant is open, it must be managed by a person who has successfully completed training, including the ServSafe course and any other courses specified by Hck Hot Chicken or required by applicable law. Each Operating Principal should be primarily dedicated to the operation of the Non-Traditional Restaurant to which they are assigned.
The Operating Principal does not have to remain solely at the franchised restaurant, but must be a full-time employee at the premises. The franchisee is responsible for supervising and directing the activities and performance of all Operating Principals and other employees, ensuring compliance with the Brand Standards Manual. The franchisor does not have the power to hire or fire the franchisee's employees or independent contractors.