Can Hck Hot Chicken require franchisees to install additional payment terminals or ATMs?

According to Hck Hot Chicken's 2025 Franchise Disclosure Document, Hck Hot Chicken may require franchisees to install additional payment terminals or automated teller machines (ATMs) for use with credit cards. The franchisee is responsible for covering the costs of any terminals, software, hardware, or other components necessary to comply with these requirements. Hck Hot Chicken also reserves the right to have the franchisee pay these costs directly to Hck Hot Chicken.

This means that as a franchisee, you need to be prepared for potential additional investments in payment processing infrastructure beyond the initial setup. These costs can include the purchase of new terminals or ATMs, software updates, and ongoing maintenance. It is important to factor these potential expenses into your financial planning.

It is fairly common in the franchise industry for franchisors to mandate certain technology or equipment upgrades to maintain brand standards or comply with evolving payment processing technologies. However, the financial burden of these upgrades typically falls on the franchisee. Therefore, prospective Hck Hot Chicken franchisees should inquire about the frequency and estimated costs of such potential upgrades to better understand the long-term investment requirements.