Where are Hck Hot Chicken product orders accepted?
Hck_Hot_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
7.14.5 If Franchisor has enabled the Intranet to facilitate Franchisee ordering goods and products from Franchisor and other vendors, then to the maximum extent possible, Franchisee shall order and purchase through the Intranet all good and products available for purchase through the Intranet.
7.16 Online Ordering. Franchisee shall participate in customer online ordering and/or payment systems and programs which Franchisor may establish and modify from time to time.
(b) to produce, license, distribute and market "HCK Hot Chicken" brand products and products bearing other marks, including pre-packaged food items, dressings and other food and beverage products, books, clothing, souvenirs and novelty items, through any location or outlet whatsoever (regardless of its proximity to the Restaurant opened pursuant hereto), including grocery stores, supermarkets and convenience stores and through any distribution channel, at wholesale or retail, including by means of the Internet or Internet web site, mail order catalogs, direct mail advertising, delivery, Catering and other distribution methods; and to advertise and promote the System through any means, including the Internet;
Source: Item 21 — FINANCIAL STATEMENTS (FDD page 54)
What This Means (2025 FDD)
According to Hck Hot Chicken's 2025 Franchise Disclosure Document, franchisees are required to participate in customer online ordering systems and programs that Hck Hot Chicken establishes and modifies. Additionally, if Hck Hot Chicken enables the Intranet to facilitate ordering goods and products from Hck Hot Chicken and other vendors, franchisees must order and purchase available goods and products through the Intranet to the maximum extent possible.
Furthermore, Hck Hot Chicken retains the right to produce, license, distribute, and market Hck Hot Chicken brand products through various locations and outlets, including grocery stores, supermarkets, convenience stores, and through any distribution channel, such as the Internet, mail order catalogs, direct mail advertising, delivery, catering, and other distribution methods. This indicates that customers can place orders for Hck Hot Chicken products through multiple channels beyond the traditional restaurant setting.
These stipulations ensure that Hck Hot Chicken can maintain brand consistency and control over product distribution while also providing franchisees with a structured system for ordering necessary goods. Franchisees should be aware of the mandatory participation in online ordering and the potential for Hck Hot Chicken to expand product sales through various alternative channels.