Is an Hck Hot Chicken Non-Traditional Restaurant required to offer delivery services?
Hck_Hot_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
If your HCK Hot Chicken Restaurant is located in a "Non-Traditional Venue," it will be referred to as a "Non-Traditional Restaurant." A "Non-Traditional Venue" is a facility operated under the HCK Hot Chicken trademarks located within another primary business or in conjunction with other businesses or at institutional settings, including toll roads, train stations, amusement parks, and all properties controlled by the amusement park, travel stations, hotels and motels, ships, ports, piers, casinos, stadiums, airports, theatres, big box retailers, building supply stores, warehouse club stores, colleges and universities, schools, hospitals, military and other governmental facilities, office or in-plant food service facilities, shopping mall food courts operated by a master concessionaire, grocery stores, outlet malls, supermarkets and convenience stores, and any site for which the lessor, owner or operator shall have indicated its intent to prefer or limit the operation of its food service facilities to a master concessionaire or contract food service provider. If you sign a Franchise Agreement for a Non-Traditional Restaurant, you must sign (in addition to our standard Franchise Agreement) the addendum attached in Exhibit I ("Non-Traditional Location Addendum"). Non-Traditional Restaurants may share their premises with other businesses, within a host facility, and may provide limited menu items and limited or no delivery. Typically, you will sign a lease with the host facility.
Source: Item 1 — THE FRANCHISOR, AND ANY PARENT, PREDECESSORS AND AFFILIATES (FDD pages 8–11)
What This Means (2025 FDD)
According to the 2025 Hck Hot Chicken Franchise Disclosure Document, Non-Traditional Restaurants have more flexibility regarding delivery services. A Non-Traditional Restaurant is one located within another primary business, in conjunction with other businesses, or at institutional settings. Examples of Non-Traditional Venues include locations within toll roads, train stations, amusement parks, hotels, casinos, stadiums, airports, big box retailers, colleges, hospitals, and grocery stores.
The FDD states that Non-Traditional Restaurants "may provide limited menu items and limited or no delivery." This indicates that Hck Hot Chicken does not mandate delivery services for Non-Traditional locations. The decision to offer delivery, or to limit it, is at the discretion of the franchisee or is influenced by the specific requirements and limitations of the Non-Traditional Venue itself.
This flexibility allows franchisees in Non-Traditional locations to adapt their operations to the unique constraints and opportunities presented by their environment. For example, a Hck Hot Chicken located in an airport may choose not to offer delivery due to logistical challenges, while one in a college campus food court might offer limited delivery to dormitories. Prospective franchisees should carefully consider the implications of this flexibility and discuss delivery options with Hck Hot Chicken during their due diligence.