To whom do Hck Hot Chicken Multi-Unit Supervisors report?
Hck_Hot_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
The Multi-Unit Supervisor shall, during the entire period he/she serves as such, unless otherwise agreed in writing by Franchisor devote one hundred percent (100%) of his/her time and best efforts solely to operation of two or more of the Restaurants owned or operated, directly or indirectly, by Area Developer in the Development Area and to no other business activities.
Multi-Unit Supervisors, if any, shall report to the Director of Operations.
- 13.2.4 Area Developer shall notify Franchisor in writing at least ten days prior to employing the Director of Operations and Multi-Unit Supervisor, if any, setting forth in reasonable detail all information reasonably requested by Franchisor.
Source: Item 23 — RECEIPTS (FDD pages 55–245)
What This Means (2025 FDD)
According to Hck Hot Chicken's 2025 Franchise Disclosure Document, Multi-Unit Supervisors report to the Director of Operations. This structure is relevant for Area Developers who, after opening their second restaurant, have the option to employ Multi-Unit Supervisors.
The Multi-Unit Supervisor's role is to oversee the day-to-day operations of two or more Hck Hot Chicken restaurants within the designated Development Area. To ensure commitment, Hck Hot Chicken requires that Multi-Unit Supervisors devote 100% of their time and effort to these restaurants, unless the franchisor provides written consent otherwise.
Area Developers must inform Hck Hot Chicken at least ten days before hiring a Director of Operations or Multi-Unit Supervisor, providing all requested information. This notification allows Hck Hot Chicken to maintain oversight and ensure that the individuals meet their standards. Multi-Unit Supervisors can also serve as general managers if they meet Hck Hot Chicken's training and other requirements.