Can Hck Hot Chicken modify the online ordering and payment systems and programs?
Hck_Hot_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
- "If compatible with Franchisee's POS Systems and the Franchised Restaurant, Franchisee will have the option to participate in customer online ordering and/or payment systems and programs which Franchisor may establish and modify from time to time."
Source: Item 22 — CONTRACTS (FDD pages 54–55)
What This Means (2025 FDD)
According to Hck Hot Chicken's 2025 Franchise Disclosure Document, Hck Hot Chicken has the right to modify online ordering and payment systems and programs. The franchise agreement states that if the franchisee's POS systems and the franchised restaurant are compatible, the franchisee has the option to participate in customer online ordering and/or payment systems and programs, which Hck Hot Chicken may establish and modify from time to time.
This means that as a franchisee, you may be required to adopt changes or updates to the online ordering and payment systems that Hck Hot Chicken implements. While participation is optional if compatible, it is implied that Hck Hot Chicken can introduce modifications to these systems as they see fit.
It is important for a prospective franchisee to ensure their existing POS systems are compatible or can be made compatible with Hck Hot Chicken's online ordering and payment systems to take advantage of this option. Franchisees should also inquire about the costs associated with these systems and any potential future modifications to budget accordingly.