factual

What information should be included in each order placed by a Hck Hot Chicken franchisee?

Hck_Hot_Chicken Franchise · 2025 FDD

Answer from 2025 FDD Document

requirements in accordance with the terms set forth in this Agreement and the HCK Hot Chicken Brand Standards Manual prior to serving in these roles.

7.3 Computer/Information Systems.

  • 7.3.1 Franchisee shall purchase, use, and maintain the Information Systems specified in the HCK Hot Chicken Brand Standards Manual in accordance with the Franchisor's standards and specifications as well as any under standards that Franchisor requires. The Information Systems must always be connected to one or more high-speed communications media specified by Franchisor and be capable of accessing the Internet. Franchisee must electronically link the Information Systems to Franchisor or its designee. Franchisee shall allow Franchisor and/or its designee to access the Information Systems and stored files, and to add, remove, configure, and modify information systems via any means including electronic polling and uploads, with or without notice. Franchisor may from time to time upon 30 days advance written notice require Franchisee, at Franchisee's sole cost and expense, to add, update, upgrade or replace the Information Systems, including hardware and/or software. Although Franchisor cannot estimate the future costs of the Information Systems, required hardware, software, or service or support, and although these costs might not be fully amortizable over the time remaining in the Term, Franchisee agrees to acquire and incur the costs of obtaining and implementing the hardware, software and other components and devices comprising the Information Systems (including additions and modifications) and all support services, service and maintenance agreements and subscriptions prescribed by Franchisor to maintain, protect, and interface with Information Systems. Information Systems may be provided directly by third parties or may be sold, licensed, or sublicensed by or through Franchisor at a reasonable one-time or recurring charge, and pursuant to forms of agreement prescribed by Franchisor.
  • 7.3.2 Franchisee shall not use or permit the use of the Information Systems for any unlawful or non-businessrelated activity. Franchisee shall not install or use, and shall prohibit others from installing and using, unauthorized hardware or other components and devices, software on or with the Information Systems. Franchisee shall take all commercially reasonable measures to insure that the Information Systems are used strictly in accordance with Franchisor's standards, including security protocols and protective measures including how passwords are assigned and rotated, prescribed limitations regarding which persons Franchisee may permit to access (via LAN, WAN, internet or otherwise), use, perform support and installation functions and conduct transactions with the Information Systems. No virus, Trojan horse, malicious code or other unauthorized code or software is installed on, or transmitted by, the Information Systems. Franchisee shall at all times provide Franchisor with all passwords, access keys and other security devices or systems as necessary to permit Franchisor to access the Information Systems and obtain the data Franchisor is permitted to obtain. Franchisor reserves the right to add, control, modify, govern and block any and all network and internet traffic, ports, protocols, and destinations.

Source: Item 21 — FINANCIAL STATEMENTS (FDD page 54)

What This Means (2025 FDD)

According to the 2025 Hck Hot Chicken FDD, the specific information required in each order is detailed within the Hck Hot Chicken Brand Standards Manual. Franchisees are expected to use the Information Systems, as specified in the Brand Standards Manual, for all possible purchases from approved vendors via the Intranet. These Information Systems must be connected to high-speed communications media and electronically linked to Hck Hot Chicken. The brand standards manual may include matters such as forms, information relating to product and menu specifications and purchase orders.

Franchisees are obligated to maintain these Information Systems, and Hck Hot Chicken has the right to access and modify these systems. The FDD states that Hck Hot Chicken can update or replace these systems, including hardware and software, at the franchisee's expense, with 30 days' notice. Franchisees are also required to participate in Hck Hot Chicken's online ordering systems and programs, which Hck Hot Chicken can modify over time.

Prospective franchisees should carefully review the Hck Hot Chicken Brand Standards Manual to fully understand the requirements for ordering goods and products, as well as the specifications for the Information Systems. Understanding these requirements and potential costs is crucial for budgeting and operational planning. Franchisees should also inquire about any specific data points that must be included in each order to ensure compliance with Hck Hot Chicken's standards.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.