What hardware is included in the required Computer System for an Hck Hot Chicken franchise?
Hck_Hot_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
ise Agreement, Section 7.3; Non-Traditional Location Addendum, Section 6)**
You are required to purchase a computer and point-of sale system that consists of the following hardware, software and services (collectively the "Computer System"): (a) a computer (laptop) of any brand capable of operating the required software for use by the management of the Restaurant, an all-in- one printer/scanner/copier, and firewall with all necessary software required to run the approved POS system, which shall include two POS terminals, two cash drawers, two receipt printers,two scanners, a remote printer, one kitchen display system; and (b) required software suite that the then- current POS system requires and charge a monthly subscription access; and (c) an installation and service package, an annual 24/7 help desk support package, an annual hardware maintenance package, and various hosted solutions required by our merchant services provider; and (d) any and all hardware and software we may require if we update our System, including adding order kiosks. All required POS system, software, and installation and service packages are contained in our Brand Standards Manual. You must pay us the Technology Fee and any set up fees that you incur for the establishment of accounts with various technology vendors, if any. If we incur any account setup fee on your behalf, you must reimburse for these fees as part of the Technology Fee.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING,COMPUTER SYSTEMS, AND TRAINING (FDD pages 28–37)
What This Means (2025 FDD)
According to the 2025 FDD, Hck Hot Chicken franchisees must purchase a computer and point-of-sale (POS) system. The hardware components of this system include a computer (laptop) capable of running the required software, an all-in-one printer/scanner/copier, and a firewall with the necessary software to operate the approved POS system. The POS system itself consists of two POS terminals, two cash drawers, two receipt printers, two scanners, a remote printer, and one kitchen display system.
In addition to the standard hardware, Hck Hot Chicken franchisees are required to comply with EMV standards for credit cards, necessitating the purchase of two EMV terminals, each estimated to cost between $400 and $1,000, which is included in the overall computer system cost estimate. The FDD estimates the total cost for the computer system to range from $5,000 to $7,000.
The computer system is essential for managing the daily operations of the Hck Hot Chicken restaurant, coordinating customer orders, and recording all sales. The system must also be capable of generating reports on gross sales and extracting sales and product mix information as designated by Hck Hot Chicken. Franchisees are also obligated to maintain a business-class internet connection with guaranteed minimal speed, uptime, and a static IP address.