When must the Hck Hot Chicken Extra Practice Week training program be attended?
Hck_Hot_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
In addition to the Initial Training Program, Franchisee's Operating Principal and, if applicable and Director of Operations (defined in Section 7.2.5), must also attend an extra practice week training program at least 60 days before Franchisee's Restaurant opens for business (the "Extra Practice Week") and online training.
Except as otherwise provided, the Initial Training Program and the Extra Practice Week shall be provided by Franchisor prior to the opening of the Franchised Restaurant and must be completed before the Franchised Restaurant opens to the public.
Franchisee shall pay all Travel Expenses and Wages, and other expenses, if any, incurred by Franchisee and/or Franchisee's employees in connection with attendance at training programs.
Franchisee may not open the Franchised Restaurant until such training has been completed to the satisfaction of Franchisor and Franchisee's management team has been certified by Franchisor.
All personnel attending training must have first successfully completed the "ServSafe Manager" program or similar program specified by Franchisor.
- 6.1.2 Franchisor shall determine the scheduling, exact duration, contents and manner of conducting the Initial Training Program and the Extra Practice Week, in its discretion.
Without limiting the generality of the foregoing, Franchisor may establish certain black-out dates during which it shall not be obligated to provide training (which may include holidays and during its Annual Convention), or if it agrees to provide training on such dates at Franchisee's request, in its sole discretion, Franchisor may impose additional charges therefore.
Franchisor reserves the right to vary the length and content of the Initial Training Program and Extra Practice based upon the experience and skill level of the individual attendee(s).
- 6.1.3 The Initial Training Program and/or the Extra Practice Week shall not be provided if (i) Franchisee and/or any Affiliate of Franchisee owns or operates three or more Franchised Restaurants as of the Effective Date, provided however, that Franchisor may, in its sole discretion, require Franchisee and its Operating
Source: Item 21 — FINANCIAL STATEMENTS (FDD page 54)
What This Means (2025 FDD)
According to Hck Hot Chicken's 2025 Franchise Disclosure Document, the Operating Principal and Director of Operations must attend the Extra Practice Week training program at least 60 days before the restaurant opens. This training, along with the Initial Training Program, must be completed before the restaurant opens to the public. Hck Hot Chicken also requires that all personnel attending training must first complete the "ServSafe Manager" program or a similar program specified by them.
This requirement ensures that franchisees and their key personnel are adequately prepared to manage and operate the Hck Hot Chicken franchise before commencing operations. Completing the training programs is mandatory, and the restaurant cannot open until the training is completed to Hck Hot Chicken's satisfaction and the management team is certified by them. This protects Hck Hot Chicken's brand standards and operational quality.
The franchisor determines the scheduling, duration, content, and manner of conducting both the Initial Training Program and the Extra Practice Week. Hck Hot Chicken may establish blackout dates during which training will not be provided, such as holidays or during its Annual Convention, or impose additional charges for training on such dates at the franchisee's request. However, Hck Hot Chicken also reserves the right to vary the length and content of the training programs based on the attendee's experience and skill level.
Notably, the Initial Training Program and/or the Extra Practice Week may not be required if the franchisee or its affiliate owns or operates three or more franchised restaurants as of the effective date. However, Hck Hot Chicken retains the discretion to require the franchisee and its Operating Principal to attend the training programs even in such cases. Franchisees are responsible for all travel expenses and wages incurred by themselves and their employees in connection with attending the training programs.