What is the estimated cost of purchasing the Computer System for an Hck Hot Chicken franchise?
Hck_Hot_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
ed guarantee, uptime, and static IP, which guarantees service when needed.
We estimate the cost of purchasing the Computer System will be approximately $5,000 to $7,000. In addition to offering and accepting HCK Hot Chicken gift cards and loyalty cards, you must use any credit card vendors and accept all credit cards and debit cards that we determine. The term "credit card vendors" includes, among other things, companies that provide services for electronic payment, such as near field communication vendors (for example, "Apple Pay" and "Google Wallet").
Restaurants will also be required to comply with EMV standards for credit cards. EMV is a technical standard for smart payment cards and for payment terminals and automated teller machines that can accept them. We estimate that each Restaurant will require two EMV terminals which are approximately $400 to $1,000 each, and these amounts are included in our estimates for the cost of your Computer System.
We are not required to provide you with any ongoing maintenance, repairs, upgrades, updates, or support for the Computer System. You must arrange for installation of the Computer System at your cost.You must purchase maintenance contracts from our approved suppliers including help desk support and hardware maintenance for $250 to $500 per month (beginning after your first year) for help desk support, software, and seven-day technician and parts coverage. You must also pay our designated supplier ongoing annual fees for the hosted solutions if you do not use real time sales access software and you maychoose to add on hosted solutions with real time sales access software, including online ordering, gift cards, and network security
services. There are no limitations in the Franchise Agreement regarding the costs of such required support, maintenance repairs or upgrades relating to the Computer System. The cost of updating or upgrading the Computer System or its components will depend on your repair history, local costs of computer maintenance services in your area and technological advances, which we cannot predict at this time. We may revise our specifications for the Computer System periodically. You must upgrade or replace your Computer System at such time as specifications are revised. There is no limitation on the frequency and cost of this obligation, but we estimate this to cost between $1,000 to $2,000 per year.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING,COMPUTER SYSTEMS, AND TRAINING (FDD pages 28–37)
What This Means (2025 FDD)
According to Hck Hot Chicken's 2025 Franchise Disclosure Document, the estimated cost for purchasing the Computer System ranges from $5,000 to $7,000. This system includes the necessary hardware, software, and services to manage the daily operations of the Hck Hot Chicken restaurant and coordinate the customer ordering experience. The computer system also needs to differentiate sales from third-party businesses if the POS system records sales from other businesses.
The Computer System consists of a computer (laptop), an all-in-one printer/scanner/copier, a firewall, two POS terminals, two cash drawers, two receipt printers, two scanners, a remote printer, and a kitchen display system. It also includes the required software suite and monthly subscription access, an installation and service package, an annual 24/7 help desk support package, an annual hardware maintenance package, and hosted solutions required by the merchant services provider. Franchisees are also required to maintain a business-class internet connection.
Additionally, each Hck Hot Chicken Restaurant will require two EMV terminals, with an estimated cost of $400 to $1,000 each, which is included in the overall Computer System estimate. After the first year, franchisees must purchase maintenance contracts from approved suppliers, which include help desk support and hardware maintenance, costing $250 to $500 per month. The cost of updating or upgrading the Computer System is estimated to be between $1,000 to $2,000 per year, depending on repair history, local costs, and technological advances.