Who must be in direct control of the operation of the Franchised Restaurant for an Hck Hot Chicken franchise?
Hck_Hot_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
- 7.2.3 Franchisee shall ensure that the operation of the Franchised Restaurant is always under the direct control of the Operating Principal or a Restaurant Manager.
At all times that the Franchised Restaurant is open and at all times which pre-opening or post-closing activities are being undertaken at the Franchised Restaurant, the Franchised Restaurant shall be managed by a person that has successfully completed training (and if required, a person that is certified, by Franchisor in its discretion, for the performance of such responsibilities) and has successfully completed the ServSafe course and such other courses and training as may be specified by Franchisor and/or required by Applicable Law.
Each such Restaurant Manager shall be
solely dedicated to the operation of the Restaurant to which the person is assigned.
Franchisee shall supervise, direct and be responsible for in all respects, the activities and performance of all Operating Principals, Restaurant Managers, and other employees of franchise and shall ensure compliance with the HCK Hot Chicken Brand Standards Manual and otherwise.
Franchisor will not have the power to hire or fire Franchisee's employees and/or independent contractors.
Franchisee expressly agrees that Franchisor's authority under this Agreement to certify certain of Franchisee's employees for qualification to perform certain functions or operations for the Franchised Restaurant does not directly or indirectly vest in Franchisor the power to hire, fire, or control any such employee or independent contractor.
Source: Item 21 — FINANCIAL STATEMENTS (FDD page 54)
What This Means (2025 FDD)
According to Hck Hot Chicken's 2025 Franchise Disclosure Document, the operation of the Franchised Restaurant must always be under the direct control of the Operating Principal or a Restaurant Manager. The Operating Principal is responsible for communicating and coordinating with Hck Hot Chicken regarding business and operational matters.
At all times when the restaurant is open, or when pre-opening or post-closing activities are underway, the restaurant must be managed by someone who has completed the required training, including the ServSafe course, and is certified by Hck Hot Chicken if required. This manager must be solely dedicated to the operation of the assigned restaurant.
The franchisee is responsible for supervising and directing the Operating Principal, Restaurant Managers, and other employees, ensuring they comply with the Hck Hot Chicken Brand Standards Manual. While Hck Hot Chicken may certify certain employees, they do not have the power to hire or fire the franchisee's employees.