Who must be in direct control of the Franchised Restaurant at all times for Hck Hot Chicken?
Hck_Hot_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
- 7.2.3 Franchisee shall ensure that the operation of the Franchised Restaurant is always under the direct control of the Operating Principal or a Restaurant Manager.
At all times that the Franchised Restaurant is open and at all times which pre-opening or post-closing activities are being undertaken at the Franchised Restaurant, the Franchised Restaurant shall be managed by a person that has successfully completed training (and if required, a person that is certified, by Franchisor in its discretion, for the performance of such responsibilities) and has successfully completed the ServSafe course and such other courses and training as may be specified by Franchisor and/or required by Applicable Law.
Each such Restaurant Manager shall be
solely dedicated to the operation of the Restaurant to which the person is assigned.
Franchisee shall supervise, direct and be responsible for in all respects, the activities and performance of all Operating Principals, Restaurant Managers, and other employees of franchise and shall ensure compliance with the HCK Hot Chicken Brand Standards Manual and otherwise.
Franchisor will not have the power to hire or fire Franchisee's employees and/or independent contractors.
Franchisee expressly agrees that Franchisor's authority under this Agreement to certify certain of Franchisee's employees for qualification to perform certain functions or operations for the Franchised Restaurant does not directly or indirectly vest in Franchisor the power to hire, fire, or control any such employee or independent contractor.
Source: Item 21 — FINANCIAL STATEMENTS (FDD page 54)
What This Means (2025 FDD)
According to Hck Hot Chicken's 2025 Franchise Disclosure Document, the operation of the Franchised Restaurant must always be under the direct control of the Operating Principal or a Restaurant Manager. This requirement extends to all times the restaurant is open and during pre-opening or post-closing activities.
The individual managing the restaurant must have successfully completed training, and if required by Hck Hot Chicken, be certified for their responsibilities. They also need to have completed the ServSafe course and any other training specified by Hck Hot Chicken or required by applicable law. Each Restaurant Manager must be solely dedicated to the operation of the restaurant to which they are assigned.
The franchisee is responsible for supervising and directing the activities and performance of all Operating Principals, Restaurant Managers, and other employees, ensuring compliance with the Hck Hot Chicken Brand Standards Manual. However, Hck Hot Chicken does not have the power to hire or fire the franchisee's employees or independent contractors. While Hck Hot Chicken may certify certain employees, this does not give them direct control over hiring, firing, or managing those employees.