What is the definition of 'Director of Operations' in the Hck Hot Chicken Development Agreement?
Hck_Hot_Chicken Franchise · 2025 FDDAnswer from 2025 FDD Document
one hundred percent (100%) of his/her time and best efforts solely to operation of all Restaurants owned or operated, directly or indirectly, by Area Developer in the Development Area and to no other business activities. The Director of Operations may, with the prior written consent of Franchisor, may be the same individual as the Operating Principal. The Director of Operations shall be responsible for all actions necessary to ensure that all Restaurants owned or operated, directly or indirectly, by Area Developer in the Development Area are operated in compliance with this Development Agreement, all Franchise Agreements therefor and the HCK Hot Chicken Brand Standards Manual. If, during the Term hereof or any Franchise Agreement executed pursuant hereto, the Director of Operations is not able to continue to serve in such capacity or no longer qualifies to act as such in accordance with this Section, Area Developer shall promptly notify Franchisor and designate a replacement within 30 days after the Director of Operations ceases to serve.
- 13.2.3 Area Developer has the option, commencing on the date which Area Developer, directly or indirectly through one or more Affiliate(s), opens its second Restaurant within the Development Area, to employ and retain, or shall cause the Entity to which each Franchise Agreement is assigned in accordance with Section 7.1 hereof to employ and retain, one or more individuals (each a "Multi-Unit Supervisor") vested with the authority and responsibility for the day-to-day supervision of two or more of the Restaurants owned or operated, directly or indirectly, by Area Developer within the Development Area.
The Multi-Unit Supervisor shall, during the entire period he/she serves as such, unless otherwise agreed in writing by Franchisor devote one hundred percent (100%) of his/her time and best efforts solely to operation of two or more of the Restaurants owned or operated, directly or indirectly, by Area Developer in the Development Area and to no other business activities.
Multi-Unit Supervisors, if any, shall report to the Director of Operations.
- 13.2.4 Area Developer shall notify Franchisor in writing at least ten days prior to employing the Director of Operations and Multi-Unit Supervisor, if any, setting forth in reasonable detail all information reasonably requested by Franchisor.
Source: Item 23 — RECEIPTS (FDD pages 55–245)
What This Means (2025 FDD)
According to Hck Hot Chicken's 2025 Franchise Disclosure Document, the Area Developer has the option to employ a Director of Operations once they open their second restaurant in the Development Area. The Director of Operations must dedicate 100% of their time and effort to the operation of all Hck Hot Chicken restaurants owned or operated by the Area Developer within the designated Development Area. They cannot be involved in any other business activities unless the Franchisor provides prior written consent.
The Director of Operations is responsible for ensuring that all Hck Hot Chicken restaurants within the Development Area comply with the Development Agreement, Franchise Agreements, and the Hck Hot Chicken Brand Standards Manual. If the Director of Operations can no longer fulfill their duties or no longer qualifies for the position, the Area Developer must notify Hck Hot Chicken and designate a replacement within 30 days.
The Director of Operations may be the same individual as the Operating Principal, with the Franchisor's prior written consent. Multi-Unit Supervisors, who oversee the day-to-day operations of two or more restaurants, report to the Director of Operations. The Area Developer must notify Hck Hot Chicken in writing at least ten days before employing a Director of Operations, providing all information requested by the Franchisor.