What does the Standard RMS service from Hawthorn Suites By Wyndham include?
Hawthorn_Suites_By_Wyndham Franchise · 2025 FDDAnswer from 2025 FDD Document
- Standard RMS is a service that includes STR review and evaluation, rate and inventory maintenance, as well as scheduled communication two times per week and monthly meetings with your assigned revenue management professional.
Your Facility is required to participate
- in Standard RMS, at a minimum. However, if your Facility achieves greater than 70% occupancy for 12 consecutive months, it will be required to participate at the Premium RMS level (see directly below).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 60–71)
What This Means (2025 FDD)
According to Hawthorn Suites By Wyndham's 2025 Franchise Disclosure Document, franchisees are required to participate in a revenue management program, with options for Standard, Premium, and Premium Plus RMS levels. The specific level is determined by factors such as room count, occupancy rate, trends, and market conditions.
The Standard RMS service from Hawthorn Suites By Wyndham includes STR review and evaluation, rate and inventory maintenance, scheduled communication two times per week, and monthly meetings with an assigned revenue management professional.
Franchisees must participate in Standard RMS at a minimum. However, if a Hawthorn Suites By Wyndham location achieves greater than 70% occupancy for 12 consecutive months, participation in the Premium RMS level becomes mandatory. This tiered approach to revenue management allows Hawthorn Suites By Wyndham to tailor its support based on the performance and needs of individual franchise locations.