What is the name of the PMS technology partner that Hawthorn Suites By Wyndham has an agreement with?

According to Hawthorn Suites By Wyndham's 2025 Franchise Disclosure Document, the brand has an agreement with Oracle as its Property Management System (PMS) technology partner. Through this agreement, Oracle provides cloud-based solutions for property management. Hawthorn Suites By Wyndham will license the right to use the OPERA PMS to franchisees for the term of the Franchise Agreement, but this is subject to obsolescence or early termination of their MITA (presumably a Master IT Agreement). The brand can license or sublicense the PMS to franchisees under its contractual arrangements with Oracle, and limitations on the use of the OPERA PMS are detailed in Exhibit C-2 of the FDD.

For a prospective franchisee, this means they will be required to use the OPERA PMS provided by Oracle for managing their Hawthorn Suites By Wyndham property. The franchisee's right to use this system is tied to the term of their Franchise Agreement, but it could be impacted by changes to the agreement between Hawthorn Suites By Wyndham and Oracle. It is important to review Exhibit C-2 to understand the specific limitations and conditions of using the OPERA PMS.

Many franchise systems require specific technology solutions to ensure brand consistency and operational efficiency. By partnering with Oracle, Hawthorn Suites By Wyndham aims to provide a reliable and integrated PMS for its franchisees. However, franchisees should be aware that they are dependent on the relationship between Hawthorn Suites By Wyndham and Oracle, and any changes to that relationship could affect their access to and use of the OPERA PMS. Prospective franchisees should inquire about the terms of the MITA and any potential costs associated with the PMS.