What is the name of the confidential manual that Hawthorn Suites By Wyndham franchisees have access to?

According to Hawthorn Suites By Wyndham's 2025 Franchise Disclosure Document, franchisees will have access to the confidential Standards of Operation and Design Manual, also referred to as simply the "Manual". This manual contains specifications for the construction or renovation, as well as the operation of the Facility under the Hawthorn Suites By Wyndham system. The Wyndham Rewards Front Desk Guide is also considered a System Standard. The table of contents for the Manual, which consists of 163 pages, is detailed in Exhibit F of the Franchise Agreement.

These manuals and system standards are subject to amendments by Hawthorn Suites By Wyndham. Franchisees are expected to adhere to the guidelines and standards outlined in these manuals to maintain consistency and quality across all franchised locations. Access to these manuals is part of the continuing assistance that Hawthorn Suites By Wyndham provides to its franchisees after the Chain Facility opens.

It is important for prospective franchisees to understand that these manuals are confidential and proprietary. They provide crucial information for operating a Hawthorn Suites By Wyndham franchise successfully and in compliance with the brand's standards. Franchisees should familiarize themselves with the contents of these manuals and any updates or amendments made to them.